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Knowledge management : Systems and processes in the AI era

Aimed at students and managers who seek detailed insights into contemporary knowledge management (KM). It explains the concepts, theories, and technologies that provide the foundation for knowledge management; the systems and structures that constitute KM solutions; and the processes for developing, deploying, and evaluating these KM solutions. It serves as a complete introduction to the subject of knowledge management, incorporating technical and social aspects, as well as concepts, practical examples, traditional KM approaches, and emerging topics. This third edition has been revised and expanded to include more coverage of emergent trends such as cloud computing, online communities, crowdsourcing and artificial intelligence.

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Knowledge Management : Organizational and Technological Dimensions

Presents a unique blend of articles which combines both conceptual and practical concerns related to devising and implementing sustainable Knowledge Management systems and solutions in contemporary global organizations. The book's contributors are among the leading thinkers and practitioners in this growing field. The seamless synthesis of the human, organizational, and technological dimensions of Knowledge Management makes this book a definitive guide for academics and practising managers alike.

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Knowledge Integration : The Practice of Knowledge Management in Small and Medium Enterprises

The ability to manage knowledge is relevant for millions of small and medium sized enterprises (SMEs) that operate in high-tech environments. They strongly depend on external knowledge about customers, technologies, and competitors because, as opposed to large companies, they have limited internal knowledge resources and little power to control their business environments.

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Communities of practice to actively manage best practices

Stefano Borzillo examines a large variety of CoPs by means of six success factors and identifies three basic types: innovating strategic, operational excellence, and social and productive space CoPs.

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Becoming virtual : Knowledge management and transformation of the distributed organization

This book examines the capabilities needed to transform a globally distributed organization into a virtual organization (an organization that exists and operates across time and distance with the support of global communications technologies such as the Internet). It introduces techniques for definition of goals for virtualization, for monitoring progress toward virtualization and for studying the impact of virtualization on social uncertainty, knowledge sharing and knowledge transfer, organizational memory, transactive memory, communities of practice and organizational commitment, power and control. These techniques are applied in an extended case study of a development aid organization's attempts to use knowledge management for virtualization over a two year period. The multidisciplinary team of authors examines virtualization from points of view ranging from the organizational to the technological to the sociological and psychological.

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Balancing Exploration and Exploitation by Creating Organizational Think Tanks

Key for successful knowledge management is a balance between exploration and exploitation. Danger arises when exploration is neglected in favour of exploitation since that may result in an organization which lacks innovation capability. In order to prevent this, an idea has been put forward in recent knowledge management research called ambidexterity, which means the simultaneous and balanced pursuing of both exploration and exploitations activities. Tatjana-Xenia Puhan follows up on this idea by concluding that ambidexterity need not necessarily be implemented in one single organization but can also be realised in a network of associated organizations. The interorganizational ambidexterity is based on co-specialisation: one organisation is devoted solely to exploration while associated organizations focus on their competences in exploitation. Furthermore, the author develops the concept of think tanks as organizations that concentrate on radical innovations while their network associates exploit this newly generated knowledge commercially.

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Landscape Analysis and Visualisation : Spatial Models for Natural Resource Management and Planning

This book presents a collection and synthesis of many of these perspectives — perhaps it could only be produced in a land urb- ised in the tiniest of pockets, and yet so daunting with respect to the way non-populated landscapes dwarf its cities. Many travel to Australia to its cities and never see the landscapes — but it is these that give the country its power and imagery. It is the landscapes that so impress on us the need to consider how our intervention, through activities ranging from resource exploitation and settled agriculture to climate change, poses one of the greatest crises facing the modern world. In this sense, Australia and its landscape provide a mirror through which we can glimpse the extent to which our intervention in the world threatens its very existence.

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Knowledge acquisition in practice: A step-by-step guide

Recent years have seen an upsurge of interest in knowledge. Leading organisations now recognise the importance of identifying what they know, sharing what they know and using what they know for maximum benefit. Many organisations employ knowledge engineers to capture knowledge from experts using the principles and techniques of knowledge engineering. The emphasis is on a structured approach built on a sound understanding of the psychology of expertise and making use of knowledge modelling methods and the latest web technologies. Knowledge Acquisition in Practice is the first book to provide a detailed step-by-step guide to the methods and practical aspects of acquiring, modelling, storing and sharing knowledge. The reader is led through 47 steps from the inception of a project to its successful conclusion. Each step is described in terms of the reasons for the step, the required resources, the activities to be undertaken, and the solutions to common problems.

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Complex systems concurrent engineering : Collaboration, technology innovation and sustainability

Concurrent engineering is well-established as an approach to engineer product parts. However, the concept has much broader application. Complex Systems Concurrent Engineering: Collaboration, Technology Innovation and Sustainability demonstrates how concurrent engineering can be used to benefit the development of complex systems, to produce results that sustain balanced stakeholder satisfaction over time. Gathered from the 14th ISPE International Conference on Concurrent Engineering, the collected papers cover all aspects of the sustainable and integrated development of complex systems, such as airplanes, satellites, space vehicles, automobiles and ships.

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Communications and Discoveries from Multidisciplinary Data

In this book, we aim at urging the development of data-based methods and methodologies for interdisciplinary and creative communications for solving emerging social problems. The reader shall view the direction to combine three methodological frameworks: data mining, data sharing, and communication in the contexts of sciences and businesses.

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Business processes : An archival science approach to collaborative decision making, records, and knowledge management

Collaborative decision making processes are a form of communication inside organizations. Their functioning can teach lessons for the design of electronic office systems. Those processes are open ended and therefore decide themselves on their form. Like oral deliberations which cannot be modelled in advance any open ended communication process needs means for common control over the further advancement and the ending of the process.The book is a reworked English version of a thesis for the official qualification for university professorship accepted by the German University of Administrative Sciences Speyer. Germany.

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Alternatives Considered But Not Disclosed : The Ambiguous Role of PowerPoint in Cross-Project Learning

This study investigates the role of PowerPoint in organizational communication, particularly in terms of a functional dilemma between its application for documentation as opposed to presentation purposes. The theoretical part of the analysis combines insights from both organizational communication studies (J. R. Taylor et al.) and social systems theory (N. Luhmann et al.). The empirical analysis shows that PowerPoint documents created for cross-project learning purposes contribute to an invisibilization rather than a visibilization of decision processes and their contingency.

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Advances of Computational Intelligence in Industrial Systems

Advances of Computational Intelligence in Industrial Systems reports the exploration of CI frontiers with an emphasis on a broad spectrum of real-world applications. Section I – Theory and Foundation presents some of the latest developments in CI.

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Adaptive and Personalized Semantic Web

Web Personalization can be defined as any set of actions that can tailor the Web experience to a particular user or set of users. To achieve effective personalization, organizations must rely on all available data, including the usage and click-stream data (reflecting user behaviour), the site content, the site structure, domain knowledge, as well as user demographics and profiles. In addition, efficient and intelligent techniques are needed to mine this data for actionable knowledge, and to effectively use the discovered knowledge to enhance the users' Web experience.

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