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Artificial intelligence for customer relationship management : Solving customer problems
This book describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done to resolve an issue with the product or service. To solve a customer problem efficiently, we maintain a dialogue with the customer so that the problem can be clarified and multiple ways to fix it can be sought. We introduce dialogue management based on discourse analysis: a systematic linguistic way to handle the thought process of the author of the content to be delivered. We analyze user sentiments and personal traits to tailor dialogue management to individual customers. We also design a number of dialogue scenarios for CRM with replies following certain patterns and propose virtual and social dialogues for various modalities of communication with a customer.
Artificial intelligence for customer relationship management : Keeping customers informed
Providing a forum for the exchange of ideas in AI, this book provides a concise yet comprehensive coverage of methodologies, tools, issues, applications, and future trends for professionals, managers, and researchers in the CRM field together with AI and IT professionals.
Artificial Intelligence for Cloud and Edge Computing
Discusses the future possibilities of AI with cloud computing and edge computing. Aims to conduct analyses, implementation and discussion of many tools (of artificial intelligence, machine learning and deep learning and cloud computing, fog computing, and edge computing including concepts of cyber security) for understanding integration of these technologies. Readers can quickly get an overview of these emerging topics and get many ideas of the future of AI with cloud, edge, and in many other areas. Topics include machine and deep learning techniques for Internet of Things based cloud systems; security, privacy and trust issues in AI based cloud and IoT based cloud systems; AI for smart data storage in cloud-based IoT; blockchain based solutions for AI based cloud and IoT based cloud systems.This book is relevent to researchers, academics, students, and professionals. Presents fusion of cloud computing services and AI technology for bringing a significant change in the technology industry; Includes self-assessment problems for increasing knowledge of real world problems, i.e., how AI and cloud/edge computing can change business for the better; Provides innovative results of integrations of AI in other applications such as healthcare, finance, manufacturing, transportation, agriculture, etc.
Artificial intelligence applied to medical imaging and computational biology
Medical imaging and computational biology continuously pose new fundamental medical and biological questions that often give rise to novel challenges in Artificial Intelligence. These research fields present an increasing need for the application of cutting-edge computational approaches that generally involve machine learning or computational intelligence techniques, which can effectively perform bioimage and biosignal processing in different clinical areas.
Artificial Intelligence Applications for Health Care
Covers topics on health care and artificial intelligence. Data sets related to biomedical signals (ECG, EEG, EMG) and images (X-rays, MRI, CT) are explored, analyzed, and processed through different computation intelligence methods. Applications of computational intelligence techniques like artificial and deep neural networks, swarm optimization, expert systems, decision support systems, clustering, and classification techniques on medial datasets are explained. Survey of medical signals, medial images, and computation intelligence methods are also provided.
Artificial intelligence and national security
Analyses the implications of the technical, legal, ethical and privacy challenges as well as challenges for human rights and civil liberties regarding Artificial Intelligence (AI) and National Security. It also offers solutions that can be adopted to mitigate or eradicate these challenges wherever possible. As a general-purpose, dual-use technology, AI can be deployed for both good and evil. The use of AI is increasingly becoming of paramount importance to the governments mission to keep their nations safe. However, the design, development and use of AI for national security poses a wide range of legal, ethical, moral and privacy challenges. This book explores national security uses for Artificial Intelligence (AI) in Western Democracies and its malicious use. This book also investigates the legal, political, ethical, moral, privacy and human rights implications of the national security uses of AI in the aforementioned democracies. It illustrates how AI for national security purposes could threaten most individual fundamental rights, and how the use of AI in digital policing could undermine user human rights and privacy.
Artificial intelligence and machine learning in health care and medical sciences : Best practices and pitfalls
Provides a detailed review of the latest methods and applications of artificial intelligence (AI) and machine learning (ML) in medicine. With chapters focusing on enabling the reader to develop a thorough understanding of the key concepts in these subject areas along with a range of methods and resulting models that can be utilized to solve healthcare problems, the use of causal and predictive models are comprehensively discussed. Care is taken to systematically describe the concepts to facilitate the reader in developing a thorough conceptual understanding of how different methods and resulting models function and how these relate to their applicability to various issues in health care and medical sciences. Guidance is also given on how to avoid pitfalls that can be encountered on a day-to-day basis and stratify potential clinical risks.
Artificial intelligence and data mining approaches in security frameworks
Offers solutions to the problems of security, outlining the concepts behind allowing computers to learn from experience and understand the world in terms of a hierarchy of concepts, with each concept defined through its relation to simpler concepts. provides state of the art approaches of artificial intelligence and data mining in these areas. It includes areas of detection, prediction, as well as future framework identification, development, building service systems and analytical aspects. In all these topics, applications of AI and data mining, such as artificial neural networks, fuzzy logic, genetic algorithm and hybrid mechanisms, are explained and explored. This book is aimed at the modeling and performance prediction of efficient security framework systems, bringing to light a new dimension in the theory and practice. This groundbreaking new volume presents these topics and trends, bridging the research gap on AI and data mining to enable wide-scale implementation. Whether for the veteran engineer or the student, this is a must-have for any library. This groundbreaking new volume: Clarifies the understanding of certain key mechanisms of technology helpful in the use of artificial intelligence and data mining in security frameworks ; Covers practical approaches to the problems engineers face in working in this field, focusing on the applications used every day ; Contains numerous examples, offering critical solutions to engineers and scientists ; Presents these new applications of AI and data mining that are of prime importance to human civilization as a whole
Artificial Intelligence and Cybersecurity : Advances and Innovations
Provides advanced system implementation for Smart Cities using artificial intelligence. It addresses the complete functional framework workflow and explores basic and high-level concepts. The book is based on the latest technologies covering major challenges, issues and advances, and discusses intelligent data management and automated systems.
Artificial Intelligence : Applications and innovations
It's about the science of artificial intelligence (AI). AI is the study of the design of intelligent computational agents. This book provides a valuable resource for researchers, scientists, professionals, academicians and students dealing with the new challenges and advances in the areas of AI and innovations. This book also covers a wide range of applications of machine learning such as fire detection, structural health and pollution monitoring and control. Provides insight into prospective research and application areas related to industry and technology / Discusses industry- based inputs on success stories of technology adoption / Discusses technology applications from a research perspective in the field of AI / Provides a hands- on approach and case studies for readers of the book to practice and assimilate learning
Artificial intelligence : A modern approach ; global ed.
Explores the full breadth and depth of the field of artificial intelligence (AI). The 4th edition brings readers up to date on the latest technologies, presents concepts in a more unified manner, and offers new or expanded coverage of machine learning, deep learning, transfer learning, multi agent systems, robotics, natural language processing, causality, probabilistic programming, privacy, fairness, and safe AI
Architecture of advanced numerical analysis systems: designing a scientific computing system using ocaml
Applies the functional OCaml programming language to numerical or computational weighted data science, engineering, and scientific applications. This book is based on the authors' first-hand experience building and maintaining Owl, an OCaml-based numerical computing library. You'll first learn the various components in a modern numerical computation library. Then, you will learn how these components are designed and built up and how to optimize their performance. After reading and using this book, you'll have the knowledge required to design and build real-world complex systems that effectively leverage the advantages of the OCaml functional programming language.
Applied Mathematics for Database Professionals
The math that you'll learn in this book will put you above the level of understanding of most database professionals today. You'll better understand the technology and be able to apply it more effectively. You'll avoid data anomalies like redundancy and inconsistency. Understanding whats in this book will take your mastery of relational technology to heights you may not have thought possible.
Applied mathematics and machine learning
The simultaneous availability of large datasets and high-performance computing capability in recent years has enabled the rapid development of powerful machine learning algorithms. On the one hand, state-of-the-art machine learning techniques have transformed many areas of science and engineering; on the other hand, theoretical discoveries in mathematical algorithms, differential equations, and statistical inferences, to name a few, have provided the foundation for the exploration of new multidisciplinary models for solving practical problems. This Special Issue endeavors to continue the journey that started in our previous Special Issue (Applied Mathematics and Computational Physics) by providing a platform for researchers from both academia and industry, as well as government, to present their new computational methods that have engineering and physics applications.
Applied Deep Learning with TensorFlow 2 : Learn to Implement Advanced Deep Learning Techniques with Python
Focuses on the fundamental concepts and at the same time on practical aspects of implementing neural networks and deep learning for your research projects. This book is designed so that you can focus on the parts you are interested in. You will explore topics as regularization, optimizers, optimization, metric analysis, and hyper-parameter tuning. In addition, you will learn the fundamentals ideas behind autoencoders and generative adversarial networks. All the code presented in the book will be available in the form of Jupyter notebooks which would allow you to try out all examples and extend them in interesting ways. A companion online book is available with the complete code for all examples discussed in the book and additional material more related to TensorFlow and Keras. All the code will be available in Jupyter notebook format and can be opened directly in Google Colab (no need to install anything locally) or downloaded on your own machine and tested locally. You will: Understand the fundamental concepts of how neural networks work / Learn the fundamental ideas behind autoencoders and generative adversarial networks / Be able to try all the examples with complete code examples that you can expand for your own projects / Have available a complete online companion book with examples and tutorials.
Applied and computational mathematics for digital environments
Contains the 11 papers that were accepted and published in the Special Issue “Applied and Computational Mathematics for Digital Environments” of the MDPI Mathematics journal. The topics of interest include, among others, scientific research, applied tasks, and problems in the following areas: The construction of mathematical and information models of intelligent computer systems for monitoring and controlling the parameters of digital environments; The development of intelligent optimization algorithms that search for optimal parameter values of mathematical and information models in digital environments; Software and mathematical technologies in the implementation of intelligent monitoring and computer control of the parameters of digital environments; The development and application of mathematical and information models, machine learning methods, and artificial intelligence for the analysis and processing of big data in digital environments.
Applications of computational intelligence
Computational intelligence (CI) is the theory, design, application, and development of biologically and linguistically motivated computational paradigms. Traditionally, the three main pillars of CI have been neural networks, fuzzy systems, and evolutionary computation. However, in time, many nature-inspired computing paradigms have evolved. Thus, CI is an evolving field, and, at present, in addition to the three main constituents, it encompasses computing paradigms such as ambient intelligence, artificial life, cultural learning, artificial endocrine networks, social reasoning, and artificial hormone networks. CI plays a major role in developing successful intelligent systems, including games and cognitive developmental systems.
Application and theory of multimedia signal processing using machine learning or advanced methods
Consists of a collection of peer-reviewed published papers on various advanced technology researches related to signal processing applications and theories for multimedia systems using machine learning or advanced methods. Multimedia signals include image, video, audio, character recognition, and communication channel optimization for networks. The specific contents included in this book are data hiding, encryption, object detection, image classification, and character recognition.
Anti-fragile ICT Systems
Introduces a novel approach to the design and operation of large ICT systems. It views the technical solutions and their stakeholders as complex adaptive systems and argues that traditional risk analyses cannot predict all future incidents with major impacts. To avoid unacceptable events, it is necessary to establish and operate anti-fragile ICT systems that limit the impact of all incidents, and which learn from small-impact incidents how to function increasingly well in changing environments. The book applies four design principles and one operational principle to achieve anti-fragility for different classes of incidents. It discusses how systems can achieve high availability, prevent malware epidemics, and detect anomalies. Analyses of Netflix’s media streaming solution, Norwegian telecom infrastructures, e-government platforms, and Numenta’s anomaly detection software show that cloud computing is essential to achieving anti-fragility for classes of events with negative impacts.
Anticipatory Behavior in Adaptive Learning Systems : From Brains to Individual and Social Behavior
Anticipatory behavior in adaptive learning systems is steadily gaining the - terest of scientists, although many researchers still do not explicitly consider the actual anticipatory capabilities of their systems.The introductory chapter of this volume therefore does not only provide an overview of the contributions included in this volume but also proposes a taxonomy of how anticipatory mechanisms can improve adaptive behavior and learning in cognitive systems. During the workshop it became clear that ant- ipations are involved in various cognitive processes that range from individual anticipatory mechanisms to social anticipatory behavior.
