Artificial intelligence for customer relationship management : Keeping customers informed
- Author
- Boris Galitsky
- Publication Year
- 2020
- Publisher
- Springer
- Language
- English
- Document Type
- Book
- Faculty / Subject Heading
- Computer Science
- Download Book Read book
Providing a forum for the exchange of ideas in AI, this book provides a concise yet comprehensive coverage of methodologies, tools, issues, applications, and future trends for professionals, managers, and researchers in the CRM field together with AI and IT professionals.
Keywords: Computer science / Customer Relationship Management / Artificial intelligence / Machine Learning / Natural Language Processing / Semantic Analysis / Chatbots
