Advances in Services Innovations
- Author
- Dieter Spath, Klaus-Peter Fähnrich
- Publication Year
- 2007
- Publisher
- Springer
- Language
- English
- Document Type
- Book
- Faculty / Subject Heading
- Engineering
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The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R & D activities in these fields. The book is written for researchers in engineering and management.
Keywords: Engineering / Marketing / Service / Service Engineering / Software / Development / Environment / Innovation / Management / Model / Organization
