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Artificial intelligence for customer relationship management : Solving customer problems
This book describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done to resolve an issue with the product or service. To solve a customer problem efficiently, we maintain a dialogue with the customer so that the problem can be clarified and multiple ways to fix it can be sought. We introduce dialogue management based on discourse analysis: a systematic linguistic way to handle the thought process of the author of the content to be delivered. We analyze user sentiments and personal traits to tailor dialogue management to individual customers. We also design a number of dialogue scenarios for CRM with replies following certain patterns and propose virtual and social dialogues for various modalities of communication with a customer.
Artificial intelligence for customer relationship management : Keeping customers informed
Providing a forum for the exchange of ideas in AI, this book provides a concise yet comprehensive coverage of methodologies, tools, issues, applications, and future trends for professionals, managers, and researchers in the CRM field together with AI and IT professionals.
Artificial intelligence applied to medical imaging and computational biology
Medical imaging and computational biology continuously pose new fundamental medical and biological questions that often give rise to novel challenges in Artificial Intelligence. These research fields present an increasing need for the application of cutting-edge computational approaches that generally involve machine learning or computational intelligence techniques, which can effectively perform bioimage and biosignal processing in different clinical areas.
Artificial intelligence and national security
Analyses the implications of the technical, legal, ethical and privacy challenges as well as challenges for human rights and civil liberties regarding Artificial Intelligence (AI) and National Security. It also offers solutions that can be adopted to mitigate or eradicate these challenges wherever possible. As a general-purpose, dual-use technology, AI can be deployed for both good and evil. The use of AI is increasingly becoming of paramount importance to the governments mission to keep their nations safe. However, the design, development and use of AI for national security poses a wide range of legal, ethical, moral and privacy challenges. This book explores national security uses for Artificial Intelligence (AI) in Western Democracies and its malicious use. This book also investigates the legal, political, ethical, moral, privacy and human rights implications of the national security uses of AI in the aforementioned democracies. It illustrates how AI for national security purposes could threaten most individual fundamental rights, and how the use of AI in digital policing could undermine user human rights and privacy.
Artificial intelligence : A modern approach ; global ed.
Explores the full breadth and depth of the field of artificial intelligence (AI). The 4th edition brings readers up to date on the latest technologies, presents concepts in a more unified manner, and offers new or expanded coverage of machine learning, deep learning, transfer learning, multi agent systems, robotics, natural language processing, causality, probabilistic programming, privacy, fairness, and safe AI
Arabic and Chinese Handwriting Recognition ; SACH 2006 Summit College Park, MD, USA, September 27-28, 2006 Selected Papers
Cheriet provides an overview of the problems of Arabic recognition and how systems can use natural language processing techniques to correct errors in lexicon-based systems.
Applied Parallel Computing ; State of the Art in Scientific Computing
Introduction The PARA workshops in the past were devoted to parallel computing methods in science and technology. There have been seven PARA meetings to date: PARA’94, PARA’95 and PARA’96 in Lyngby, Denmark, PARA’98 in Umea, ? Sweden, PARA 2000 in Bergen, N- way, PARA 2002 in Espoo, Finland, and PARA 2004 again in Lyngby, Denmark. The ?rst six meetings featured lectures in modern numerical algorithms, computer science, en- neering, and industrial applications, all in the context of scienti?c parallel computing. This meeting in the series, the PARA 2004 Workshop with the title “State of the Art in Scienti?c Computing.
Applied and computational mathematics for digital environments
Contains the 11 papers that were accepted and published in the Special Issue “Applied and Computational Mathematics for Digital Environments” of the MDPI Mathematics journal. The topics of interest include, among others, scientific research, applied tasks, and problems in the following areas: The construction of mathematical and information models of intelligent computer systems for monitoring and controlling the parameters of digital environments; The development of intelligent optimization algorithms that search for optimal parameter values of mathematical and information models in digital environments; Software and mathematical technologies in the implementation of intelligent monitoring and computer control of the parameters of digital environments; The development and application of mathematical and information models, machine learning methods, and artificial intelligence for the analysis and processing of big data in digital environments.
Applications of Membrane Computing
Membrane computing is a branch of natural computing which investigates computing models abstracted from the structure and functioning of living cells and from their interactions in tissues or higher-order biological structures. The models considered, called membrane systems (P systems), are parallel, distributed computing models, processing multisets of symbols in cell-like compartmental architectures. In many applications membrane systems have considerable advantages – among these are their inherently discrete nature, parallelism, transparency, scalability and nondeterminism.
Application and theory of multimedia signal processing using machine learning or advanced methods
Consists of a collection of peer-reviewed published papers on various advanced technology researches related to signal processing applications and theories for multimedia systems using machine learning or advanced methods. Multimedia signals include image, video, audio, character recognition, and communication channel optimization for networks. The specific contents included in this book are data hiding, encryption, object detection, image classification, and character recognition.
Anomaly Detection : Techniques and Applications
When information in the data warehouse is processed, it follows a definite pattern. An unexpected deviation in the data pattern from the usual behavior is called an anomaly. The anomaly in the data is also referred to as noise, outlier, spammer, deviations, novelties and exceptions. Identification of the rare items, events, observations, patterns which raise suspension by differing significantly from the majority of data is called anomaly detection. With progress in the technologies and the widespread use of data for the purpose for business the increase in the spams faced by the individuals and the companies are increasing day by day. This noisy data has boomed as a major problem in various areas such as Internet of Things, web service, Machine Learning, Artificial Intelligence, Deep learning, Image Processing, Cloud Computing, Audio processing, Video Processing, VoIP, Data Science, Wireless Sensor etc. Identifying the anomaly data and filtering them before processing is a major challenge for the data analyst. This anomaly is unavoidable in all areas of research. This book covers the techniques and algorithms for detecting the deviated data.
Anisotropy Across Fields and Scales
This book focuses on processing, modeling, and visualization of anisotropy information…
Analysis and Design of Information Systems : Third ed.
This third edition of the successful Analysis and Design of Information Systems provides a comprehensive introduction and user-friendly survey to all aspects of business transformation and analysis, and aims to provide the complex set of tools covering all types of systems, including legacy, transactional, database, and web/e-commerce topics.
An Intuitive Exploration of Artificial Intelligence : Theory and Applications of Deep Learning
This book develops a conceptual understanding of Artificial Intelligence (AI), Deep Learning and Machine Learning in the truest sense of the word. It is an earnest endeavor to unravel what is happening at the algorithmic level, to grasp how applications are being built and to show the long adventurous road in the future.
An Introduction to Language Processing with Perl and Prolog : An Outline of Theories, Implementation, and Application with Special Consideration of English, French, and German
This book teaches the principles of natural language processing, first covering linguistics issues such as encoding, entropy, and annotation schemes; defining words, tokens and parts of speech; and morphology. It then details the language-processing functions involved, including part-of-speech tagging using rules and stochastic techniques; using Prolog to write phase-structure grammars; parsing techniques and syntactic formalisms; semantics, predicate logic and lexical semantics; and analysis of discourse, and applications in dialog systems. The key feature of the book is the author's hands-on approach throughout, with extensive exercises, sample code in Prolog and Perl, and a detailed introduction to Prolog. The reader is supported with a companion website that contains teaching slides, programs, and additional material.
Ambisonics : A Practical 3D Audio Theory for Recording, Studio Production, Sound Reinforcement, and Virtual Reality
Provides a concise explanation of the fundamentals and background of the surround sound recording and playback technology Ambisonics. It equips readers with the psychoacoustical, signal processing, acoustical, and mathematical knowledge needed to understand the inner workings of modern processing utilities, special equipment for recording, manipulation, and reproduction in the higher-order Ambisonic format. The book comes with various practical examples based on free software tools and open scientific data for reproducible research. The book includes an extensive mathematical appendix. The book offers readers a deeper understanding of Ambisonic technologies, and will especially benefit scientists, audio-system and audio-recording engineers.
Algorithms and data structures for massive datasets
Learn: Probabilistic sketching data structures for practical problems Choosing the right database engine for your application Evaluating and designing efficient on-disk data structures and algorithms Understanding the algorithmic trade-offs involved in massive-scale systems Deriving basic statistics from streaming data Correctly sampling streaming data Computing percentiles with limited space resources Algorithms and Data Structures for Massive Datasets reveals a toolbox of new methods that are perfect for handling modern big data applications. You'll explore the novel data structures and algorithms that underpin Google, Facebook, and other enterprise applications that work with truly massive amounts of data. These effective techniques can be applied to any discipline, from finance to text analysis. Graphics, illustrations, and hands-on industry examples make complex ideas practical to implement in your projects--and there's no mathematical proofs to puzzle over. Work through this one-of-a-kind guide, and you'll find the sweet spot of saving space without sacrificing your data's accuracy. About the Technology Standard algorithms and data structures may become slow--or fail altogether--when applied to large distributed datasets. Choosing algorithms designed for big data saves time, increases accuracy, and reduces processing cost.
Ajax in Oracle JDeveloper
The book covers web search and RSS Feed with Ajax as well as form validation with Ajax frameworks for Java, JSP, JSF, and PHP. It discusses using Ajax in Oracle JDeveloper and is IDE based. JDeveloper has the following advantages over Eclipse IDE.
Affect and Emotion in Human-Computer Interaction : From Theory to Applications
The present book provides an account of the latest work on a variety of aspects related to affect and emotion in human-technology interaction. It covers theoretical issues, user experience and design aspects as well as sensing issues, and reports on a number of affective applications that have been developed in recent years.
Advances in web mining and web usage analysis ; 6th International workshop on knowledge discovery on the web, WEBKDD 2004, Seattle, WA, USA, August 22-25, 2004, Revised Selected Papers
The Webisaliveenvironmentthatmanagesanddrivesawidespectrumofapp- cations in which a user may interact with a company, a governmental authority, a non-governmental organization or other non-pro?t institution or other users. User preferences and expectations, together with usage patterns, form the basis for personalized, user-friendly and business-optimal services. Key Web business metrics enabled by proper data capture and processing are essential to run an e?ective business or service. Enabling technologies include data mining, sc- able warehousing and preprocessing, sequence discovery, real time processing, document classi?cation, user modeling and quality evaluation models for them. Recipient technologies required for user pro?ling and usage patterns include recommendation systems, Web analytics applications, and application servers, coupled with content management systems and fraud detectors.
