Artificial intelligence for customer relationship management : Keeping customers informed

Artificial intelligence for customer relationship management : Keeping customers informed

المؤلف
Boris Galitsky
سنة النشر
2020
الناشر
Springer
لغة الملف
انكليزي
نوع الملف
Book
تصنيف الكتاب
Computer Science

Providing a forum for the exchange of ideas in AI, this book provides a concise yet comprehensive coverage of methodologies, tools, issues, applications, and future trends for professionals, managers, and researchers in the CRM field together with AI and IT professionals.


الكلمات المفتاحية: Computer science / Customer Relationship Management / Artificial intelligence / Machine Learning / Natural Language Processing / Semantic Analysis / Chatbots