Management by Business Process : A Managerial Perspective of People, Process, and Technology
- Author
- José Osvaldo De Sordi
- Publication Year
- 2023
- Publisher
- Palgrave Macmillan Cham
- Language
- English
- Document Type
- Book
- Faculty / Subject Heading
- Business Administration
- Download Book Read book
To support businesses managed through an organizational structure oriented by business processes, it is essential that the manager has a set of knowledge, technical skills, and professional demeanor. This text focuses on these aspects, presenting: a) the theoretical foundation, describing the central concepts of the M-B-BP approach; b) the set of necessary techniques from different areas, describing and exemplifying those skills; and c) the required behaviors of managers and employees for structuring, operation, management, and continuous improvement of the organization's business processes.
Keywords: Business / Management / Business and management / Business Process Management / IT in Business / Business Process Management / Flat organization / Enterprise Application Integration / Business Process Simulation / Business Process Automation / Business Process Improvement / Business Process Design / Process Modeling / Process Design / Process Orchestration
