Business Unusual : Values, Uncertainty and the Psychology of Brand Resilience

Business Unusual : Values, Uncertainty and the Psychology of Brand Resilience

Author
Nathalie Nahai
Publication Year
2021
Publisher
Kogan Page
Language
English
Document Type
Book
Faculty / Subject Heading
Business Administration

This book reveals the psychology behind how we feel about businesses, their communications and their leaders in a digital world. From understanding the new dynamics shaping online behaviour, to the evolving expectations driving employees and consumers, Business Unusual will teach you how to build a resilient business - one that is built on trust, an engaged and fulfilled workforce, and the brand values that can empower you to craft resonant communications and relationships.


Keywords: Business & Management / Business & Economics / Leadership / Skills