Page 1
Page 1
Integrated Information Management : Applying Successful Industrial Concepts in IT
After years of apparent dormancy, once again companies are paying more att- tion to information management. IT departments and CIOs are confronted with a number of new challenges, which force them to reconsider past information m- agement strategies and solutions. Recently cited as positive trends in IT are only those developments concerning stronger customer service and process orientation or pertaining to new forms of IT governance.
Effective IT Service Management : to ITIL and beyond!
IT service management (ITSM) is the group of processes and functions that oil the wheels of the IT machine. Without ITSM, every IT project and system would deteriorate over time until failure. ITIL is the recognized best-practice standard for ITSM, and has been around since the late 1980s, with ITIL version 3 published just recently. However, many of today’s IT problems have been around for just as long - so in order to manage IT effectively, organizations must go beyond the ITIL framework.
Managing Development and Application of Digital Technologies : Research Insights in the Munich Center for Digital Technology & Management (CDTM)
Digital technology determines today’s world and will be one of the key technologies of the future. Successful technology development, introduction and management are not only a question of technical issues; due to their complexity a close cooperation between different scientific disciplines is required to discuss various consequences, chances and risks from manifold points of view as a starting point for the design of adequate solutions. The ability to integrate business and technology decisions will become a crucial core competence.
Making Globally Distributed Software Development a Success Story : International Conference on Software Process, ICSP 2008 Leipzig, Germany, May 10-11, 2008 Proceedings
This volume contains papers presented at the International Conference on Software Process (ICSP 2008) held in Leipzig, Germany, during May 10-11, 2008. ICSP 2008 was the second conference of the ICSP series. The theme of ICSP 2008 was “Making Globally Distributed Software Development a Success Story. ” Software developers work in a dynamic context of frequently changing technologies and with limited resources. Globally distributed development teams are under ev- increasing pressure to deliver their products more quickly and with higher levels of qu- ity. At the same time, global competition is forcing software development organizations to cut costs by rationalizing processes, outsourcing part of or all development activities, reusing existing software in new or modified applications, and evolving existing systems to meet new needs, while still minimizing the risk of projects failing to deliver.
