الصفحة 3
الصفحة 3
img

A Stakeholder Rationale for Risk Management : Implications for Corporate Finance Decisions

Ordinarily, only the interests of shareholders, debtholders, and corporate management are taken into account when analyzing corporate financial decisions while the interests of non-financial stakeholders are often neglected. Gregor Gossy develops a so-called stakeholder rationale for risk management arguing that firms which are more dependent on implicit claims from their non-financial stakeholders, such as customers, suppliers, and employees, prefer conservative financial policies. In order to perform panel data analyses of the determinants of corporate financial decisions, the author uses data from Austrian and German industrial companies. He shows that variables for a firm’s most important non-financial stakeholders explain the firm’s capital structure and cash holding decisions. His findings suggest that a firm’s choice of accounting standards have a moderating effect on the determinants of corporate finance decisions.

img

A Risk-Benefit Perspective on Early Customer Integration

Customer integration in the early innovation phase has been considered the method of choice in theory and practice. Growing experience with the concept has shown unexpected side effects that may even outweigh its recognized advantages. Therefore, management needs to be able to assess in advance whether the involvement of customers will add overall value to each particular innovation project. To support but not to replace the final managerial decision, a mathematical formula is developed. It can be applied to all kinds of process structures, takes into account the risks and benefits contingent on a company's situation as well as risk-reducing and benefit-increasing measures and translates them into numerical values. The resulting figure indicates the prospective value of customer integration in a specific project.

img

A Customer-oriented Manager for B2B Services : Principles and Implementation

A Customer-oriented Manager for B2B Services provides managers with the knowledge and tools necessary to implement customer orientation themselves, with the involvement of their extended team. To this end, this book presents a four-step approach: understand the fundamentals of customer orientation in B2B services, know the customer, make the most of the offer and deliver the service.

img

Build To Order: The Road to the 5-Day Car

Build To Order: The Road to the 5-Day Car addresses the conceptual and practical aspects for achieving the automotive industry’s next goal: the rapid delivery to the customer of a bespoke vehicle only days after placing an order.

img

Advances in Life Cycle Engineering for Sustainable Manufacturing Businesses ; Proceedings of the 14th CIRP Conference on Life Cycle Engineering, Waseda University, Tokyo, Japan, June 11th-13th, 2007

Life cycle engineering deals with technologies for shifting the industry from mass production and mass consumption paradigm to closed loop manufacturing paradigm, in which required functions are provided for customers with the minimum amount of production. This subject is discussed from the various aspects, such as life cycle design, design for environment, reduce/reuse/recycle, life cycle assessment, and sustainable business models.Advances in Life Cycle Engineering for Sustainable Manufacturing Businesses gathers together papers from the 14th CIRP Life Cycle Engineering Conference. This conference is the longest running annual meeting in the field, in which papers are presented regarding developments of leading edge technologies, proposals of new concepts, and prominent industry case studies.

img

Account management strategies in B2B sales : Generating customer value and building sustainable business relationships - methodology, processes, tools

Provides employees and managers in sales with a clearly defined process for building sustainable business relationships along the account journey. Using a structured method, you will learn how to set yourself up for success right from the start, increase your competitiveness, increase market share and generate more sales.

عدد النتائج بكل صفحة