This handbook is about the handling of external conflicts in international technical projects written for Project Managers ...
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A progress in technologies, the increasing expansion and use of digital environments lead to remarkable shifts of business ...
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Covering developments in Conjoint Analysis, this book presents the theory and applications of this technique. It discusses: ...
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Consumer Behaviour and Analytics provides a consumer behaviour textbook for the new marketing reality. In a world of Big ...
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Helps quench the quest of knowledge of academicians, researchers, and others interested in developing a complete and critical ...
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Illustrates how packaging as a marketing tool is more than simply changing the label or translating the brand into vernacular ...
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The role of the consumer has changed from seeking the most satisfaction from goods and services to reconciling consumption ...
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Provides a comprehensive overview of the key themes surrounding luxury brand management and the core issues faced by luxury ...
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Content Delivery Networks enables the readers to understand the basics, to identify the underlying technology, to summarize ...
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Corporate Brand Design offers a unique and comprehensive exploration of the relationship between companies, their brand design ...
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CSR, a concept aimed at determining the amount of responsibilities to be shouldered by private business toward stakeholder ...
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The book constitutes a unique combination of in-depth insights into the counterfeit market, best-practice strategies, novel ...
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Creating Mobile Games: shows you how to create a basic game and make it a professional one (by adding a pro look-and-feel ...
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This practical and greatly expanded edition by media and public relations veteran Colin Doeg focuses on the communications ...
Lire la suiteCustomer Experience Excellence provides a route map to CX success. Drawing on a vast body of research collated and curated ...
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These issues are addressed in the present book: First, a model of customer loyalty and its determinants is developed, which ...
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Janine Frauendorf analyzes how customer processes can be used to optimize the overall service process. In this context, the ...
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Covers important concepts in service design and delivery including customer experiences, peer-to-peer services, the organization’s ...
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The purpose of the DEECS workshop is to provide an annual forum for exchange of state-of-the-art research and development ...
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Database marketing is at the crossroads of technology, business strategy, and customer relationship management. Enabled by ...
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