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الصفحة 1
الصفحة 1
Knowledge Solutions : Tools, Methods, and Approaches to Drive Organizational Performance
Covers topics in knowledge management and competence in strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, as well as knowledge capture and storage. Presented in accessible “chunks,” it includes more than 120 topics that are essential to high-performance organizations. The extensive use of quotes by respected experts juxtaposed with relevant research to counterpoint or lend weight to key concepts; “cheat sheets” that simplify access and reference to individual articles; as well as the grouping of many of these topics under recurrent themes make this book unique. In addition, it provides scalable tried-and-tested tools, method and approaches for improved organizational effectiveness.
Knowledge acquisition in practice: A step-by-step guide
Recent years have seen an upsurge of interest in knowledge. Leading organisations now recognise the importance of identifying what they know, sharing what they know and using what they know for maximum benefit. Many organisations employ knowledge engineers to capture knowledge from experts using the principles and techniques of knowledge engineering. The emphasis is on a structured approach built on a sound understanding of the psychology of expertise and making use of knowledge modelling methods and the latest web technologies. Knowledge Acquisition in Practice is the first book to provide a detailed step-by-step guide to the methods and practical aspects of acquiring, modelling, storing and sharing knowledge. The reader is led through 47 steps from the inception of a project to its successful conclusion. Each step is described in terms of the reasons for the step, the required resources, the activities to be undertaken, and the solutions to common problems.
