الصفحة 1
الصفحة 1
Mobile Service Innovation and Business Models
Modern economies depend on innovation in services for their future growth. Service innovation increasingly depends on information technology and digitization of information processes. Designing new services is a complex matter, since collaboration with other companies and organizations is necessary. Service innovation is directly related to business models that support these services, i.e. services can only be successful in the long run with a viable business model that creates value for its customers and providers. This book presents a theoretically grounded yet practical approach to designing viable business models for electronic services, including mobile ones, i.e. the STOF model and – based on it – the STOF method. The STOF model provides a ‘holistic’ view on business models with four interrelated perspectives, i.e., Service, Technology, Organization and Finance. It elaborates on critical design issues that ultimately shape the business model and drive its viability.
Human interface and the management of information : Interacting in information environments ; Symposium on Human Interface 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, Part II
The 12th International Conference on Human-Computer Interaction, HCI Inter- tional 2007, was held in Beijing, P.R. This volume, edited by Michael J. Smith and Gavriel Salvendy, contains papers in the thematic area of Human Interface and the Management of Information, addressing the following major topics: • Communication and Collaboration • Knowledge, Learning and Education • Mobile Interaction • Interacting with the World Wide Web and Electronic Services • Business Management and Industrial Applications • Environment, Transportation and Safety.
E-Services : Opportunities and Threats
This volume presents the best papers of the special issue ‘E-Services’ of the Journal of Value Chain Management. It provides a thorough introduction and systematic overview of the new and emerging field ‘E-Services’.
E-Service Intelligence : Methodologies, Technologies and Applications
Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. E-Service Intelligence integrates intelligent techniques into e-service systems for realizing intelligent internet information searching, presentation, provision, recommendation, online system design, implementation, and assessment to internet users. This book offers a thorough introduction and systematic overview of the new field and covers the state-of-the-art of the research and development in E-Service Intelligence ranging from e-services and/or intelligent techniques to web information presentation, search, and mining, to personalization, privacy, and trust in e-services, to e-service evaluation, optimization and knowledge discovery, and to intelligent e-service system developments.
