الصفحة 8
الصفحة 8
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Artificial intelligence for customer relationship management : Solving customer problems

This book describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done to resolve an issue with the product or service. To solve a customer problem efficiently, we maintain a dialogue with the customer so that the problem can be clarified and multiple ways to fix it can be sought. We introduce dialogue management based on discourse analysis: a systematic linguistic way to handle the thought process of the author of the content to be delivered. We analyze user sentiments and personal traits to tailor dialogue management to individual customers. We also design a number of dialogue scenarios for CRM with replies following certain patterns and propose virtual and social dialogues for various modalities of communication with a customer.

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Artificial intelligence and national security

Analyses the implications of the technical, legal, ethical and privacy challenges as well as challenges for human rights and civil liberties regarding Artificial Intelligence (AI) and National Security. It also offers solutions that can be adopted to mitigate or eradicate these challenges wherever possible. As a general-purpose, dual-use technology, AI can be deployed for both good and evil. The use of AI is increasingly becoming of paramount importance to the governments mission to keep their nations safe. However, the design, development and use of AI for national security poses a wide range of legal, ethical, moral and privacy challenges. This book explores national security uses for Artificial Intelligence (AI) in Western Democracies and its malicious use. This book also investigates the legal, political, ethical, moral, privacy and human rights implications of the national security uses of AI in the aforementioned democracies. It illustrates how AI for national security purposes could threaten most individual fundamental rights, and how the use of AI in digital policing could undermine user human rights and privacy.

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Artificial Intelligence and Cybersecurity : Advances and Innovations

Provides advanced system implementation for Smart Cities using artificial intelligence. It addresses the complete functional framework workflow and explores basic and high-level concepts. The book is based on the latest technologies covering major challenges, issues and advances, and discusses intelligent data management and automated systems.

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Artificial Intelligence : Applications and innovations

It's about the science of artificial intelligence (AI). AI is the study of the design of intelligent computational agents. This book provides a valuable resource for researchers, scientists, professionals, academicians and students dealing with the new challenges and advances in the areas of AI and innovations. This book also covers a wide range of applications of machine learning such as fire detection, structural health and pollution monitoring and control. Provides insight into prospective research and application areas related to industry and technology / Discusses industry- based inputs on success stories of technology adoption / Discusses technology applications from a research perspective in the field of AI / Provides a hands- on approach and case studies for readers of the book to practice and assimilate learning

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Architecture of advanced numerical analysis systems: designing a scientific computing system using ocaml

Applies the functional OCaml programming language to numerical or computational weighted data science, engineering, and scientific applications. This book is based on the authors' first-hand experience building and maintaining Owl, an OCaml-based numerical computing library. You'll first learn the various components in a modern numerical computation library. Then, you will learn how these components are designed and built up and how to optimize their performance. After reading and using this book, you'll have the knowledge required to design and build real-world complex systems that effectively leverage the advantages of the OCaml functional programming language.

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Architecting dependable systems V

As software systems become increasingly ubiquitous, the issues of dependability become more and more crucial. Given that solutions to these issues must be considered from the very beginning of the design process, it is reasonable that dependability is addressed at the architectural level. This book was born of an effort to bring together the research communities of software architectures and dependability.

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Architecting dependable systems IV

As software systems become ubiquitous, the issues of dependability become more and more crucial. Given that solutions to these issues must be considered from the very beginning of the design process, it is reasonable that dependability is addressed at the architectural level. It also contains sections on architectural description languages, architectural components and patterns, architecting distributed systems, and architectural assurances for dependability.

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Architecting dependable systems III

As software systems become ubiquitous, the issues of dependability become more and more crucial. Given that solutions to these issues must be considered from the very beginning of the design process, it is reasonable that dependability is addressed at the architectural level. This book comes as a result of an effort to bring together the research communities of software architectures and dependability. The papers are organised in topical sections on architectures for dependable services, monitoring and reconfiguration in software architectures, dependability support for software architectures, architectural evaluation, and architectural abstractions for dependability

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Applied Mathematics for Database Professionals

The math that you'll learn in this book will put you above the level of understanding of most database professionals today. You'll better understand the technology and be able to apply it more effectively. You'll avoid data anomalies like redundancy and inconsistency. Understanding whats in this book will take your mastery of relational technology to heights you may not have thought possible.

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Applied Deep Learning with TensorFlow 2 : Learn to Implement Advanced Deep Learning Techniques with Python

Focuses on the fundamental concepts and at the same time on practical aspects of implementing neural networks and deep learning for your research projects. This book is designed so that you can focus on the parts you are interested in. You will explore topics as regularization, optimizers, optimization, metric analysis, and hyper-parameter tuning. In addition, you will learn the fundamentals ideas behind autoencoders and generative adversarial networks. All the code presented in the book will be available in the form of Jupyter notebooks which would allow you to try out all examples and extend them in interesting ways. A companion online book is available with the complete code for all examples discussed in the book and additional material more related to TensorFlow and Keras. All the code will be available in Jupyter notebook format and can be opened directly in Google Colab (no need to install anything locally) or downloaded on your own machine and tested locally. You will: Understand the fundamental concepts of how neural networks work / Learn the fundamental ideas behind autoencoders and generative adversarial networks / Be able to try all the examples with complete code examples that you can expand for your own projects / Have available a complete online companion book with examples and tutorials.

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Applications of evolutionary computing ; EvoWorkshops 2008 : EvoCOMNET, EvoFIN, EvoHOT, EvoIASP, EvoMUSART, EvoNUM, EvoSTOC, and EvoTransLog, Naples, Italy, March 26-28, 2008. Proceedings

This volume presents a careful selection of relevant EC examples combined with a thorough examination of the techniques used in EC. The papers in the volume illustrate the current state of the art in the application of EC and should help and - spire researchers and professionals to develop e?cient EC methods for design and problem solving.

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Applications of computational intelligence

Computational intelligence (CI) is the theory, design, application, and development of biologically and linguistically motivated computational paradigms. Traditionally, the three main pillars of CI have been neural networks, fuzzy systems, and evolutionary computation. However, in time, many nature-inspired computing paradigms have evolved. Thus, CI is an evolving field, and, at present, in addition to the three main constituents, it encompasses computing paradigms such as ambient intelligence, artificial life, cultural learning, artificial endocrine networks, social reasoning, and artificial hormone networks. CI plays a major role in developing successful intelligent systems, including games and cognitive developmental systems.

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Application of computational electromagnetics techniques and artificial intelligence in the engineering

Introduces the latest developments in electromagnetic computing and artificial intelligence technology. Artificial intelligence technology can be applied to the modeling, analysis, and optimization design of microwave equipment, solving the routing problem of self-organizing networks in small unmanned aerial vehicle systems, calculating the radiation characteristics of antenna arrays on large electrical platforms, analyzing the impact of electromagnetic wave coupling on electronic devices, simulating the field distribution characteristics of electronic devices, and so on. With the help of artificial intelligence, designers can more conveniently, quickly, and accurately solve engineering problems.

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Anti-Spam Measures : Analysis and Design

The goal of this book is the methodical analysis of the potential, limitations, advantages, and drawbacks of anti-spam measures. These determine to which extent the measures can contribute to the reduction of spam in the long run. The range of considered anti-spam measures includes legislative, organizational, behavioral and technological ones. Furthermore, the conceptual development and analysis of an infrastructural email framework that features such a complementary application, is pointed out. The technological and organizational facets, the framework is analyzed twofold: its theoretical effectiveness is assessed with the aid of the formal model mentioned above, its storage and traffic requirements are analyzed quantitatively.

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Anti-fragile ICT Systems

Introduces a novel approach to the design and operation of large ICT systems. It views the technical solutions and their stakeholders as complex adaptive systems and argues that traditional risk analyses cannot predict all future incidents with major impacts. To avoid unacceptable events, it is necessary to establish and operate anti-fragile ICT systems that limit the impact of all incidents, and which learn from small-impact incidents how to function increasingly well in changing environments. The book applies four design principles and one operational principle to achieve anti-fragility for different classes of incidents. It discusses how systems can achieve high availability, prevent malware epidemics, and detect anomalies. Analyses of Netflix’s media streaming solution, Norwegian telecom infrastructures, e-government platforms, and Numenta’s anomaly detection software show that cloud computing is essential to achieving anti-fragility for classes of events with negative impacts.

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Analyzing computer system performance with Perl::PDQ

Analyzing computer system performance is often regarded by most system administrators, IT professionals and software engineers as a black art that is too time consuming to learn and apply. Finally, this book by acclaimed performance analyst Dr. Neil Gunther makes this subject understandable and applicable through programmatic examples. The means to this end is the open-source performance analyzer Pretty Damn Quick (PDQ) written in Perl As the epigraph in this book points out, Common sense is the pitfall of performance analysis. The performance analysis framework that replaces common sense is revealed in the first few chapters of Part I. The important queueing concepts embedded in PDQ are explained in a very simple style that does not require any knowledge of formal probability theory. Part II begins with a full specification of how to set up and use PDQ replete with examples written in Perl. Subsequent chapters present applications of PDQ to the performance analysis of multicomputer architectures, benchmark results, client/server scalability, and Web-based applications.

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Analysis and Design of Information Systems : Third ed.

This third edition of the successful Analysis and Design of Information Systems provides a comprehensive introduction and user-friendly survey to all aspects of business transformation and analysis, and aims to provide the complex set of tools covering all types of systems, including legacy, transactional, database, and web/e-commerce topics.

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Analog and Pulse Circuits

Intended for anyone who has an interest to learn the analysis and design of analog and digital systems. The book covers the foundation of analysis and design of all analog and pulse circuits. The book is organized into seven chapters. In each chapter, practical derivations are explained step by step.

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An Introduction to Formal Languages and Automata

Designed for an introductory course on formal languages, automata, compatibility, and related matters forming what is known as the theory of computation

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An introduction to description logics

Designed so that domain knowledge can be described and so that computers can reason about this knowledge. DLs have recently gained increased importance since they form the logical basis of widely used ontology languages, in particular the web ontology language OWL. Written by four renowned experts, this is the first textbook on description logics. It is suitable for self-study by graduates and as the basis for a university course. Starting from a basic DL, the book introduces the reader to their syntax, semantics, reasoning problems and model theory and discusses the computational complexity of these reasoning problems and algorithms to solve them.

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