Knowledge management : Systems and processes in the AI era

Knowledge management : Systems and processes in the AI era

المؤلف
Irma Becerra-Fernandez, Rajiv Sabherwal and Richard Kumi
سنة النشر
2024
الناشر
Routledge
لغة الملف
انكليزي
نوع الملف
Book
تصنيف الكتاب
Business Administration

Aimed at students and managers who seek detailed insights into contemporary knowledge management (KM). It explains the concepts, theories, and technologies that provide the foundation for knowledge management; the systems and structures that constitute KM solutions; and the processes for developing, deploying, and evaluating these KM solutions. It serves as a complete introduction to the subject of knowledge management, incorporating technical and social aspects, as well as concepts, practical examples, traditional KM approaches, and emerging topics. This third edition has been revised and expanded to include more coverage of emergent trends such as cloud computing, online communities, crowdsourcing and artificial intelligence.


الكلمات المفتاحية: Knowledge management / Information technology / Gestion des connaissances / Technologie de l'information / Cloud computing / Online communities / Crowdsourcing / Artificial intelligence / Operations management