Can We Talk? : Seven Principles for Managing Difficult Conversations at Work
- المؤلف
- Roberta Chinsky Matuson
- سنة النشر
- 2021
- الناشر
- Kogan Page
- لغة الملف
- انكليزي
- نوع الملف
- Book
- تصنيف الكتاب
- Business Administration
- تحميل الكتاب قراءة الكتاب
This book offers guidance on how to create the right conditions for a meaningful discussion. The author identifies the seven key principles that enable both parties to gain a deeper understanding of what the other person may be thinking and will help establish their point of view more clearly: confidence, clarity, compassion, curiosity, compromise, credibility, courage.
الكلمات المفتاحية: Business & Management / Communication in management / Interpersonal conflict / Personnel management
