Electronic Books

Total Books: 4521 - 4540 /18990

Marketers are faced with a stark and challenging dilemma: customers demand deep personalization, but they are increasingly ...

Customer Experience Excellence provides a route map to CX success. Drawing on a vast body of research collated and curated ...

The development of product innovations is permanently challenged by the customers’ rapidly evolving demand for new products ...

These issues are addressed in the present book: First, a model of customer loyalty and its determinants is developed, which ...

Janine Frauendorf analyzes how customer processes can be used to optimize the overall service process. In this context, the ...

Covers important concepts in service design and delivery including customer experiences, peer-to-peer services, the organization’s ...

The third in the series on Stakeholder Management, this volume presents a wide array of case studies to demonstrate how Stakeholder ...

Lupus erythematosus is a chronic inflammatory autoimmune disease characterized by a wide spectrum of manifestations with ...

This book describes unusual cases of cutaneous lymphomas and is of special interest for clinicians and pathologists dealing ...

Cutting Tool Technology provides a comprehensive guide to the latest developments in the use of cutting tool technology. ...

This volume is one of the very few publications dedicated to the challenges that Continental philosophy poses to the field ...

Humans can be exposed to cyanobacterial toxins by drinking water that contains the toxins, swimming in water that contains ...

This book constitutes the refereed proceedings of the 16th International Annual Conference on Cyber Security, CNCERT 2020, ...

This book constitutes the refereed proceedings of the 17th International Annual Conference on Cyber Security, CNCERT 2021, ...

Part 1 : Focuses on critical infrastructure protection. The chapters present detailed analysis of the issues and challenges ...

Focus on critical infrastructure protection. The chapters present detailed analysis of the issues and challenges in cyberspace ...

This book cover the following topics: emergency response, mobile internet security, IoT security, cloud security, threat ...

This groundbreaking new volume, written and edited by a wide range of professionals in this area, covers broad technical ...

Technical Systems-of-Systems (SoS) – in the form of networked, independent constituent computing systems temporarily collaborating ...

In this concise yet comprehensive textbook, future inventors are introduced to the key concepts of Cyber-Physical Systems ...

Total Books: 4521 - 4540 /18990