Acceptance and Usage of Technology through the Digital User Experience

Acceptance and Usage of Technology through the Digital User Experience

المؤلف
Nedra Bahri-Ammari, Imene Ben Yahia-Boumaiza
سنة النشر
2022
الناشر
Cambridge Scholars Publishing
لغة الملف
انكليزي
نوع الملف
Book
تصنيف الكتاب
Business Administration

Sheds light on the challenges and solutions for companies when dealing with the online consumer on social media and in the era of Web 4.0. It investigates the digital transformation in terms of customer experience, customer empowerment, resistance, influencer marketing, and trust. The volume shows how consumers perceive, react and behave towards brands’ digital marketing strategies in addition to the barriers, constraints, advantages and modes of action of online consumers.


الكلمات المفتاحية: Business / Marketing / Customer relations Management / Social media Economic aspects / Customer relations / Technological innovations / Internet marketing