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Advanced Technical Infrastructure Supporting Education, Administration, and Scientific Research

The Directorate of Information Technology at the Arab International University (AIU) is responsible for planning, managing, and developing the university’s technical infrastructure and information technology services. The Directorate plays a central role in supporting teaching and learning processes, scientific research activities, and administrative operations in accordance with the highest technical and institutional standards.

The Directorate operates through a highly qualified team of engineers and technical specialists in the fields of software development, computer networks, and information systems. This team provides integrated technological solutions that align with the rapid evolution of educational technologies and effectively meet the needs of students, academic staff, and administrative personnel.

Furthermore, the Directorate is responsible for short-term and long-term strategic planning of the university’s IT infrastructure. This approach ensures service continuity, institutional readiness to meet current and future requirements, and continuous enhancement of overall organizational performance efficiency.

Responsibilities of the Directorate of Information Technology

The Directorate of Information Technology undertakes a range of essential responsibilities, including:

• Utilizing information and communication technologies to enhance the quality of education and academic performance at the university.

• Providing technical support for computer systems and associated peripheral devices, ensuring their reliability and operational readiness.

• Developing and expanding computer networks and telecommunication systems, supervising their performance, improving network speed, and providing secure email services for students, academic staff, and administrative personnel.

• Developing the university’s technical infrastructure and software systems in line with the latest advancements in modern technology to support higher education.

• Designing and developing an integrated information system that supports both administrative and academic processes within the university.

• Providing essential computing services for students, faculty members, and administrative staff through the provision of modern hardware, regular maintenance, and continuous upgrading of operating systems and related software applications.

Through these responsibilities, the Directorate of Information Technology contributes significantly to advancing digital transformation at the Arab International University and to establishing a modern, efficient, and sustainable educational and administrative environment.