Customer Experience Excellence provides a route map to CX success. Drawing on a vast body of research collated and curated ...
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The development of product innovations is permanently challenged by the customers’ rapidly evolving demand for new products ...
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These issues are addressed in the present book: First, a model of customer loyalty and its determinants is developed, which ...
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Covers important concepts in service design and delivery including customer experiences, peer-to-peer services, the organization’s ...
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Lupus erythematosus is a chronic inflammatory autoimmune disease characterized by a wide spectrum of manifestations with ...
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Cutting Tool Technology provides a comprehensive guide to the latest developments in the use of cutting tool technology. ...
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This volume is one of the very few publications dedicated to the challenges that Continental philosophy poses to the field ...
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Humans can be exposed to cyanobacterial toxins by drinking water that contains the toxins, swimming in water that contains ...
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This book constitutes the refereed proceedings of the 16th International Annual Conference on Cyber Security, CNCERT 2020, ...
Continue readingThis book constitutes the refereed proceedings of the 17th International Annual Conference on Cyber Security, CNCERT 2021, ...
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This book cover the following topics: emergency response, mobile internet security, IoT security, cloud security, threat ...
Continue readingThis groundbreaking new volume, written and edited by a wide range of professionals in this area, covers broad technical ...
Continue readingTechnical Systems-of-Systems (SoS) – in the form of networked, independent constituent computing systems temporarily collaborating ...
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In this concise yet comprehensive textbook, future inventors are introduced to the key concepts of Cyber-Physical Systems ...
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Covers the various aspects associated with Cyber-Physical Systems (CPS) such as algorithms, application areas, and the improvement ...
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This book is about public open spaces, about people, and about the relationship between them and the role of technology in ...
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Cyber attacks perpetrated against businesses, governments, organizations, and individuals have been occurring for decades. ...
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Written by an experienced cybersecurity lawyer and law professor, the second edition includes new and expanded information ...
Continue readingImportant and cost-effective innovations can substantially increase cyber risk and the loss of intellectual property, corporate ...
Continue readingThis book explores the legal aspects of cybersecurity in Poland. The authors are not limited to the framework created by ...
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