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Handbook on Scheduling : From Theory to Applications
This handbook covers not only in a unified approach the most important scheduling models and methods, it also put special emphasis to their relevance to practical situations. Many applications from industry and service operations management and case studies are described. Because the book offers some preliminaries concerning basic notions from discrete mathematics, it can also be used by beginners. As a consequence, the handbook is an indispensable source for a broad audience, ranging from researchers to practitioners, graduate and advanced undergraduate students in computer science/engineering, operations research, industrial and real-time engineering, management science, business administration, information systems, and applied mathematics curricula.
ITIL® Version 3 at a Glance : Information Quick Reference
The desk reference’s unique graphical approach will take otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams. ITIL® Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® Version 3 implementation.
