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Customer experience Excellence : The six pillars of growth
Customer Experience Excellence provides a route map to CX success. Drawing on a vast body of research collated and curated by the global consulting group KPMG, this book shows how the world's most elite organizations have made excellence a habit, by creating authentic, human connections at scale. Whether dealing with external consumers or internal colleagues, learn how to become an enlightened and agile business and 'think customer' at every single touch point.
Cryocoolers 13
The last two years have witnessed a continuation in the breakthrough shift toward pulse tube cryocoolers for long-life, high-reliability cryocooler applications. New this year are papers de scribing the development of very large pulse tube cryocoolers to provide up to 1500 watts of cooling for industrial applications such as cooling the superconducting magnets of Mag-lev trains, coolmg superconducting cables for the power mdustry, and liquefymg natural gas. Pulse tube coolers can be driven by several competing compressor technologies. One class of pulse tube coolers is referred to as "Stirling type" because they are based on the linear Oxford Stirling-cooler type compressor; these generally provide coolmg m the 30 to 100 K temperature range and operate ^t frequencies from 30 to 60 Hz. A second type of pulse tube cooler is the so-called "Gifford-McMahon type. " Pulse tube coolers of this type use a G-M type compressor and lower frequency operation (~1 Hz) to achieve temperatures in the 2 to 10 K temperature range. The third type of pulse tube cooler is driven by a thermoacoustic oscillator, a heat engine that functions well in remote environments where electricity is not readily available. All three types are described, and in total, nearly half of this proceedings covers new developments in the pulse tube arena. Complementing the work on low-temperature pulse tube and Gifford-McMahon cryocoolers is substantial continued progress on rare earth regenerator materials.
Criminal justice in America : the encyclopedia of crime, law enforcement, courts, and corrections
Provides a comprehensive overview of issues and trends in crime, law enforcement, courts, and corrections that encompass the field of criminal justice studies in the United States.
Computational Science and High Performance Computing ; Russian-German Advanced Research Workshop, Novosibirsk, Russia, September 30 to October 2, 2003
This volume contains contributions to the Russian-German Advanced Research Workshop on Computational Science and High Performance Computing as presented in September 2003 at Novosibirsk (Academgorodok), Russia. The workshop was organized jointly by the German High Performance Computing Center Stuttgart (HLRS) and the Russian Institute for Computational Technologies (ICT SB RAS). The contributions range from computer science, mathematics and high performance computing to applications in mechanical and aerospace engineering. They bring together a wealth of theoretical work and simulation experie.
Magnesium
Until recently the physiological role of magnesium was essentially ignored. However, with the development of new technologies to measure the intracellular free concentration of magnesium ([Mg2+]i), the biologically important fraction, there has been an explosion of interest in the molecular, biochemical, physiological and pharmacological functions of magnesium. In addition improved methods for assessing magnesium status in the clinic have contributed to the further understanding of magnesium regulation in health and disease...
Low Molecular Mass Gelators : Design, Self-Assembly, Function
Chapter 1 presents the physical principles of the growth mechanism of fiber and fiber network with LMGs, as treated on the basis of the heterogeneous nucleation model. in Chaps. 2 and 3, respectively. These chapters are intended to outline useful synthetic guidelines for the generation of an ever-increasing variety of molecular architectures within these two families of gelators. Recent developments in the chemistry of nucleobase-containing LMGs are described in Chap. 4. Hydrogen-bonding within these molecular systems involves complementary base pair formation, a process relevant to DNA double-helix formation The self-assembly of chiral organo- or hydrogelators is the subject of Chap. 5. result from the orthogonal self-assembly of liquid crystals and LMGs are presented in Chap. 6. The volume concludes with Chap. 7, a review of the emerging field of dendritic gels.
Languages and Compilers for Parallel Computing ; 18th International Workshop, LCPC 2005, Hawthorne, NY, USA, October 20-22, 2005, Revised Selected Papers
This book constitutes the thoroughly refereed post-proceedings of the 18th International Workshop on Languages and Compilers for Parallel Computing, LCPC 2005, held in Hawthorne, NY, USA in October 2005. The 26 revised full papers and eight short papers presented were carefully selected during two rounds of reviewing and improvement.
Landslides in research, theory and practice ; Proceedings of the 8th International Symposium on Landslides held in Cardiff on 26–30 June 2000
Contains vital information from throughout the world on landslide and slope instability problems. Every four years the worlds leading scientists and engineers dealing with landslides, have the opportunity to meet up and engage in the exchange of ideas and experiences at a symposium run under the auspices of ISSMGE Technical Committee 11. These volumes, taken from the 8th symposium in the series, detail investigations into landslide causes, mechanisms and hazards, together with accounts of monitoring and mapping.
Knowledge and Data Management in GRIDs
Knowledge and Data Management in GRIDs is the third volume of the CoreGRID series and brings together scientific contributions by researchers and scientists working on storage, data, and knowledge management in GRID and Peer-to-Peer systems. This volume presents the latest GRID solutions and research results in key areas of knowledge and data management such as distributed storage management, GRID databases, Semantic GRID and GRID-aware data mining.
B 2007 : Formal Specification and Development in B ; 7th International Conference of B Users, Besancon, France, January 7-19, 2007, Proceedings
These proceedingsrecordthe papers presented at the Seventh InternationalC- ference of B Users (B 2007), held in the city of Besan¸ con in the east of France. All the submitted papers in these proceedings were peer reviewed by at least three reviewers drawn from the B committee, depending on the subject matter of the paper. The authorsof the papersforB 2007werefrom Australia,Canada, Finland, Germany, France, Switzerland, and the UK. The conference featured a rangeof contributions by distinguished invited speakers drawn from both ind- try and academia.
Automated reasoning ; 4th International Joint Conference, IJCAR 2008 Sydney, Australia, August 12-15, 2008 Proceedings
This book constitutes the refereed proceedings of the 4th International Joint Conference on Automated Reasoning, IJCAR 2008, held in Sydney, Australia, in August 2008.
Automata, languages and programming ; 35th International Colloquium, ICALP 2008, Reykjavik, Iceland, July 7-11, 2008, Proceedings, Part II
The two-volume set LNCS 5125 and LNCS 5126 constitutes the refereed proceedings of the 35th International Colloquium on Automata, Languages and Programming, ICALP 2008, held in Reykjavik, Iceland, in July 2008.
Automata, Languages and Programming ; 35th International Colloquium, ICALP 2008, Reykjavik, Iceland, July 7-11, 2008, Proceedings, Part I
The two-volume set LNCS 5125 and LNCS 5126 constitutes the refereed proceedings of the 35th International Colloquium on Automata, Languages and Programming, ICALP 2008, held in Reykjavik, Iceland, in July 2008.
Artificial Intelligence Applications for Health Care
Covers topics on health care and artificial intelligence. Data sets related to biomedical signals (ECG, EEG, EMG) and images (X-rays, MRI, CT) are explored, analyzed, and processed through different computation intelligence methods. Applications of computational intelligence techniques like artificial and deep neural networks, swarm optimization, expert systems, decision support systems, clustering, and classification techniques on medial datasets are explained. Survey of medical signals, medial images, and computation intelligence methods are also provided.
Advances in Rule Interchange and Applications ; International Symposium, RuleML 2007, Orlando, Florida, October 25-26, 2007, Proceedings
The goal of RuleM is to develop an open, general, XML-based family of rule languages as intermediaries between various ‘specialized’ rule vendors, applications, industrial and academic research groups, as well as standardization efforts such as OMG’s PRR or W3C’s RIF. A general advantage of using declarative rules is that they can be easily represented in a machine-readable and platform-independent manner, often governed by an XML schema. This fits well into today’s distributed, heterogeneous Web-based system environments. Rules represented in standardized Web formats can be discovered, interchanged and invoked at runtime within and across Web systems, and can be interpreted and executed on any platform.
Advances in cryptology - EUROCRYPT 90 ; Workshop on the theory and application of cryptographic techniques, Aarhus, Denmark, May 21-24, 1990. Proceedings
Eurocrypt is a conference devoted to all aspects of cryptologic research, both theoretical and practical, sponsored by the International Association for Cryptologic Research (IACR). Eurocrypt 90 took place in Åarhus, Denmark, in May 1990. From the 85 papers submitted, 42 were selected for presentation at the conference and for inclusion in this volume. In addition to the formal contributions, short abstracts of a number of informal talks are included in these proceedings. The proceedings are organized into sessions on protocols, number-theoretic algorithms, boolean functions, binary sequences, implementations, combinatorial schemes, cryptanalysis, new cryptosystems, signatures and authentication, and impromptu talks.
11th Mediterranean Conference on Medical and Biomedical Engineering and Computing 2007 ; MEDICON 2007, 26-30 June 2007, Ljubljana, Slovenia
Biomedical engineering today is a well-recognized area of research. It brings together bright minds from diverse disciplines ranging from engineering, physics, and computer sciences on one side to biology and medicine on the other side. With valuable assistance of members of the International Advisory Committee and Scientific Program Committee, the co-organizing institutions and societies, our sponsors, and distinguished invited lecturers we will ensure that the research and development presented at MEDICON 2007 plenary meetings, scientific sessions, and workshops will truly be relevant and up-to-date. The MEDICON conferences are international events of high scientific standards with long lasting tradition held every third year in one of the Mediterranean countries under the auspices of the International Federation for Medical and Biological Engineering.
