Social Customer Relationship Management : Fundamentals, Applications, Technologies / Rainer Alt , Olaf Reinhold
Presents analytic and operational software tools that offer features for enhancing and streamlining interactions with customers. ...
Lee mas
Social Democratic Parties and the Working Class New Voting Patterns
This book carefully explores the relationship between social democracy and its working-class electorate in Western Europe. ...
Lee mas
Social Development in the World Bank Essays in Honor of Michael M. Cernea
This book honors the work of Michael Cernea, who was the World Bank’s first professional sociologist, by taking on and ...
Lee mas
Social Dimensions Of Information And Communication Technology Policy : Proceedings of the Eighth International Conference on Human Choice and Computers (HCC8), IFIP TC 9, Pretoria, South Africa, September 25-26, 2008
The scope of the book includes: foundations of computer science; software theory and practice; education; computer applications ...
Lee masSocial Engineering: How Crowdmasters, Phreaks, Hackers, and Trolls Created a New Form of Manipulative Communication
From the phone phreaks of the 1970s to Anonymous, how how hackers deploy persuasion, helpfulness, manipulation, and deception ...
Lee mas
Social Exclusion in Later Life Interdisciplinary and Policy Perspectives
Drawing on interdisciplinary, cross-national perspectives, this open access book contributes to the development of a coherent ...
Lee mas
Social Geographies of Educational Change
Social Geographies, as spatial location, is a factor relevant to understanding the variety of people’s interpretations ...
Lee mas
Social Inclusion: Societal and Organizational Implications for Information Systems
This book contains the proceedings of the Working Conference on the societal and organizational implications for information ...
Lee mas
Social Inequality, Childhood and the Media
This book presents a qualitative longitudinal panel-study on child and adolescent socialisation in socially disadvantaged ...
Lee mas
Social Informatics: An Information Society for All? In Remembrance of Rob Kling
In this volume, Social Informatics takes in two directions. The first part supports the readers in creating their interpretation ...
Lee masSocial Innovation in Higher Education : Landscape, Practices, and Opportunities
The book includes a selected set of peer-reviewed chapters presenting different perspectives against which relevant actors ...
Lee masSocial Innovations in the Urban Context
This book addresses the practice of social innovation, which is currently very much in the public eye. New ideas and approaches ...
Lee masSocial Media For Small Business: Marketing Strategies for Business Owners / Franziska Iseli
Social Media For Small Business delivers a step-by-step guide to unlocking the potential of social media to grow your business. ...
Lee mas
Social Media for Project Management / Johan Ninan
In this book, multiple authors working on the application of social media in projects come together to craft an agenda for ...
Lee mas
Social Multi-Criteria Evaluation for a Sustainable Economy
The real world is characterized by deep complexity. May be a rather unremarkable observation, yet it has important implications ...
Lee mas
Social Networks and the Semantic Web
Social Networks and the Semantic Web combines the concepts and the methods of two fields of investigation, which together ...
Lee mas
Social Pacts, Employment and Growth
In this book leading European economists examine the current status of social pacts and their future. Particular focus is ...
Lee mas
Social Security as a Human Right
International Expert Workshop on the Right to Social Security was held in April 2005 at the German Institute for Human Rights, ...
Lee mas
Social Security, Demographics, and Risk
In this book, we first provide an overview of thecentral issue of social security and will then take a close look at social ...
Lee masSocial Statistics and Ethnic Diversity : Cross-National Perspectives in Classifications and Identity Politics
This open access book examines the question of collecting and disseminating data on ethnicity and race in order to describe ...
Lee mas
