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Provides pharmacists working in the community with the treatment information they need when they need it. Each chapter incorporates a decision-making framework which distills the information necessary for treatment along with suggestions on “when to refer” set off in summary boxes. Elucidating case studies are provided throughout, in which pharmacists and doctors describe, in their own words, listening to and treating patients suffering with a range of common problems, from migraine to eczema to IBS. The indispensable guide to assessing and managing common symptoms seen in the pharmacy Includes information about medicines recently reclassified for OTC supply such as those for malaria prophylaxis and erectile dysfunction Now includes more highlights of “Red Flag” signs and symptoms Covers respiratory, gastrointestinal, skin, ear and eye, cardiovascular, and pain conditions Offers specific recommendations for women’s, men’s and children’s health problems Provides decision making support for cases involving ethical dilemmas Features a visual display of relevant treatment guidelines Emphasizes the evidence base for OTC medicines