Book Details

Service Science, Management and Engineering Education for the 21st Century

Publication year: 2008

ISBN: 978-0-387-76578-5

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Increasingly, academic and industrial leaders are recognizing that college graduates need new skills to address business and technical issues in a service business environment. Because services depend critically on people working together and with technology to provide value for others, these new skills include the ability to integrate across traditional disciplinary areas to obtain globally effective solutions. Service Science, Management and Engineering (SSME) is one such approach to properly focusing education and research on services, and to preparing tomorrow’s graduates to work in an expanding services economy.


Subject: Business and Economics, Manager, Operations Research, Professional education, SSME, Service Engineering, Service Science, Management and Engineering, Service economy, Service science, Service-oriented Computing, business process, complexity, computer science, design, modeling, organization