Book Details


Mediation in Collective Labor Conflicts

Publication year: 2019

ISBN: 978-3-319-92531-8

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This book opens up the black box of mediation in collective conflicts through the analyses and comparisons of various systems. Mediation and related third party interventions such as conciliation and facilitation are discussed as effective prevention and regulation tools for different types of collective labor conflicts. These interventions fit in a new developed five-phase model of collective conflicts in organizations, going from capacity building in latent conflicts, through conciliation, mediation and arbitration in escalating phases, to rebuilding of trust after hot conflicts. The book regards to labor mediation systems, presenting comparative research on the perspectives of mediators and

Subject: Behavioral Science and Psychology / Conflict Management Systems / Mediation in Collective Conflict / Industrial Relations Conflicts / Third Party Intervention in Organizational Conflicts / Collective Labor Disputes / Mediation Systems / Industrial and Organizational Psychology / Dispute Resolution, Mediation, Arbitration / Science, Humanities and Social Sciences, multidisciplinary