Electronic Books

Total Books: 3121 - 3140 /13022

Customer Experience Excellence : The Six Pillars of Growth / Tim Knight

Customer Experience Excellence provides a route map to CX success. Drawing on a vast body of research collated and curated ...

Customer Loyalty in Third Party Logistics Relationships

These issues are addressed in the present book: First, a model of customer loyalty and its determinants is developed, which ...

Customer Processes in Business-to-Business Service Transactions

Janine Frauendorf analyzes how customer processes can be used to optimize the overall service process. In this context, the ...

Customer Service Marketing : Managing the Customer Experience / Edwin N. Torres, Tingting Zhang

Covers important concepts in service design and delivery including customer experiences, peer-to-peer services, the organization’s ...

Customising Stakeholder Management Strategies

The third in the series on Stakeholder Management, this volume presents a wide array of case studies to demonstrate how Stakeholder ...

Cutaneous Lupus Erythematosus

Lupus erythematosus is a chronic inflammatory autoimmune disease characterized by a wide spectrum of manifestations with ...

Cutaneous Lymphomas

This book describes unusual cases of cutaneous lymphomas and is of special interest for clinicians and pathologists dealing ...

Cutting Tool Technology : Industrial Handbook

Cutting Tool Technology provides a comprehensive guide to the latest developments in the use of cutting tool technology. ...

Cutting-edge issues in Business Ethics : Continental Challenges to Tradition and Practice

This volume is one of the very few publications dedicated to the challenges that Continental philosophy poses to the field ...

Cyber Security 17th China Annual Conference, CNCERT 2020, Beijing, China, August 12, 2020, Revised Selected Papers

This book constitutes the refereed proceedings of the 16th International Annual Conference on Cyber Security, CNCERT 2020, ...

Cyber Security : 18th China Annual Conference, CNCERT 2021, Beijing, China, July 20–21, 2021, Revised Selected Papers

This book constitutes the refereed proceedings of the 17th International Annual Conference on Cyber Security, CNCERT 2021, ...

Cyber Security : Critical Infrastructure Protection / Martti Lehto, Pekka Neittaanmäki

Part 1 : Focuses on critical infrastructure protection. The chapters present detailed analysis of the issues and challenges ...

Cyber Security : Critical Infrastructure Protection / Martti Lehto, Pekka Neittaanmäki

Focus on critical infrastructure protection. The chapters present detailed analysis of the issues and challenges in cyberspace ...

Cyber Security ; 15th International Annual Conference, CNCERT 2018, Beijing, China, August 14–16, 2018, Revised Selected Papers

This book cover the following topics: emergency response, mobile internet security, IoT security, cloud security, threat ...

Cyber-Physical Systems of Systems : Foundations – A Conceptual Model and Some Derivations: The AMADEOS Legacy

Technical Systems-of-Systems (SoS) – in the form of networked, independent constituent computing systems temporarily collaborating ...

Cyber-Physical Systems: A Model-Based Approach

In this concise yet comprehensive textbook, future inventors are introduced to the key concepts of Cyber-Physical Systems ...

Cyber-Physical Systems: Foundations and Techniques / Uzzal Sharma, Parma Nand, Jyotir Moy Chatterjee, Vishal Jain, Noor Zaman Jhanjhi, R. Sujatha

Covers the various aspects associated with Cyber-Physical Systems (CPS) such as algorithms, application areas, and the improvement ...

CyberParks – The Interface Between People, Places and Technology

This book is about public open spaces, about people, and about the relationship between them and the role of technology in ...

Cybersecurity of Digital Service Chains : Challenges, Methodologies, and Tools

This book presents the main scientific results from the H2020 GUARD project. The GUARD project aims at filling the current ...

Cyberspace Security and Defense: Research Issues

The development of Internet, mobile communications, distributed computing, computer software and databases storing essential ...

Total Books: 3121 - 3140 /13022