Advances in Services Innovations
The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management ...
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Customer Processes in Business-to-Business Service Transactions
Janine Frauendorf analyzes how customer processes can be used to optimize the overall service process. In this context, the ...
Lire la suiteEnterprise Interoperability
Interoperability: the ability of a system or a product to work with other systems or products without special effort from ...
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Integrating Human Aspects in Production Management
This book is composed of six parts, each focusing on a specific theme: Human Resource Planning; Human Aspects in the Digital ...
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Semantic Service Provisioning
This book introduces advanced concepts in service provisioning and service engineering, including semantic concepts, dynamic ...
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Service Science, Management and Engineering Education for the 21st Century
Increasingly, academic and industrial leaders are recognizing that college graduates need new skills to address business ...
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Towards a Service-Based Internet : First European Conference, ServiceWave 2008, Madrid, Spain, December 10-13, 2008. Proceedings
This volume includes adaption/monitoring, model driven architecture, network services, service oriented architecture, business ...
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