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Its key features are highlighted in The Observational Method in Civil Engineering through twelve case histories from major infrastructure projects. They cover protection of adjacent structures including buildings and railway systems, bored and jacked tunnels, shafts and cofferdams, retaining walls, embankments, deep foundations, ground improvement and groundwater control. They illustrate how the OM can achieve more effective collaboration between the client and the design and construction teams, as well as how it can enhance the industry’s ability to learn from experience, thus improving future practice and stimulating innovation.