Book Details

Designing Digital Work : Concepts and Methods for Human-centered Digitization

Publication year: 2019

ISBN: 978-3-030-12259-1

Internet Resource: Please Login to download book


This book could well be the most comprehensive collection to date of integrated ideas on the elicitation, representation, integration and digitization of work processes and collaboration. The authors take a heavily human-centered approach while never losing sight of engineering aspects involved. Rooted in relevant theories, they present a set of practice-oriented tools and methods that will help bring work and work support into the hyper connected, data-driven era we are now entering.


Subject: Business and Management, Organization, Business process management, Organizational Development, Business information systems, Articulation, Collective Action, Knowledge Management, Business Strategy, Leadership, Human Resource Development, Innovation, Technology Management, Big Data, Analytics