This book is the first volume of a running series under the title Inter- tional Handbooks on Information Systems. The series is edited by Peter Bernus, Jacek Blazewicz, Günter Schmidt and Mike Shaw. One objective is to give state of the art surveys on selected topics of information systems theory and applications. To this end, a distinguished international group of academics and practitioners are invited to provide a reference source not only for problem solvers in business, industry, and government but also for professional researchers and graduate students.
: Business and Economics, ARIS, SQL, Workflow, Workflow Management, business process, computer, computer science, data model, information system, modeling, organization, simulation, software engineering, systems engineering, tools