Management by Business Process : A Managerial Perspective of People, Process, and Technology / José Osvaldo De Sordi
Publication year: 2023
: 978-3-031-11637-7
To support businesses managed through an organizational structure oriented by business processes, it is essential that the manager has a set of knowledge, technical skills, and professional demeanor. This text focuses on these aspects, presenting: a) the theoretical foundation, describing the central concepts of the M-B-BP approach; b) the set of necessary techniques from different areas, describing and exemplifying those skills; and c) the required behaviors of managers and employees for structuring, operation, management, and continuous improvement of the organization's business processes.
: Business, Management, Business and Management, Business Process Management, IT in Business, Business Process Management, Flat organization, Enterprise Application Integration, Business Process Simulation, Business Process Automation, Business Process Improvement, Business Process Design, Process Modeling, Process Design, Process Orchestration
