Quality Management : Reconsidered for the Digital Economy / John Beckford
Publication year: 2023
: 9780367863029
Key management practices are considered and extended, including lean thinking, systems methodologies, business process reengineering, organisational learning and intelligent organisations and service quality management. This edition plays particularly close attention throughout to the impact of the 4th Industrial Revolution on quality management, revisiting the meaning of ‘quality’ in an automated and data-driven world.
: Business, Management, Manufacturing industries Management, Service industries Management, Total quality management
