Book Details

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The aim of this research is to study E-Banking services applied in Syria International Islamic Bank }SIIB{ and how it impacted the bank’s profitability. Particularly, we are focusing on mobile banking and point of sale which constitute the most important and advance E-Banking services offered by SIIB. The research is narrowed down to evaluate ROA and ROE to represent the profitability indicators since they are considered the best and most used profitability indicators. The data for E-Banking is of descriptive nature and it was collected via a survey of 30 randomly drawn employees in E-Banking related departments. While the data for ROA and ROE was extracted from the financial statements of SIIB (2017-2020). Note that SIIB mobile banking was developed in 2018.