Artificial Intelligence for Customer Relationship Management : Keeping Customers Informed
Publication year: 2020
: 978-3-030-52167-7
Providing a forum for the exchange of ideas in AI, this book provides a concise yet comprehensive coverage of methodologies, tools, issues, applications, and future trends for professionals, managers, and researchers in the CRM field together with AI and IT professionals.
: computer science, Customer Relationship Management, Artificial Intelligence, Machine Learning, Natural Language Processing, Semantic Analysis, Chatbots
