Designing Digital Work : Concepts and Methods for Human-centered Digitization
Publication year: 2019
: 978-3-030-12259-1
This book could well be the most comprehensive collection to date of integrated ideas on the elicitation, representation, integration and digitization of work processes and collaboration. The authors take a heavily human-centered approach while never losing sight of engineering aspects involved. Rooted in relevant theories, they present a set of practice-oriented tools and methods that will help bring work and work support into the hyper connected, data-driven era we are now entering.
: Business and Management, Organization, Business process management, Organizational Development, Business information systems, Articulation, Collective Action, Knowledge Management, Business Strategy, Leadership, Human Resource Development, Innovation, Technology Management, Big Data, Analytics
