The Future of Service Post-COVID-19 Pandemic, Volume 1 Rapid Adoption of Digital Service Technology
Publication year: 2021
: 978-981-33-4126-5
This book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology.
: Business and Management, Human Resource Management, Business and Management, general Services, COVID-19 Post-pandemic Service Industry, Service Management, Human Resource Management, Digital Transformation of the Service Sector, Changes in the Nature of Services in the East
