Managing Change in Banking Organizations: The Case of a UK Commercial Bank
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Researchers |
Serene Dalati |
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Published in |
Journal of Logistics, Informatics and Service Science, Vol. 4 (2017) No. 1, pp. 34-56 |
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Abstract |
This paper examines the planning and implementation of organizational change in business organizations. The prior research and literature on models of change illustrates different perspectives of change in organizations. The chosen methodology for this research is a case study. The target organization under examination is a commercial bank operating in London, UK. The name and identity of the bank are confidential for reasons and request by the organization itself. The level of data sources of this research is secondary. Data sources are based on documents and sources which were provided by organization management. The findings of the case study indicate strong congruence between theory and practice. Keywords: Models of Change, Managing Change, Commercial Banks, Action Research Model of Change, Lewin Model of Change. |
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Link to read full paper |
