الصفحة 16
الصفحة 16
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Artificial intelligence for customer relationship management : Solving customer problems

This book describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done to resolve an issue with the product or service. To solve a customer problem efficiently, we maintain a dialogue with the customer so that the problem can be clarified and multiple ways to fix it can be sought. We introduce dialogue management based on discourse analysis: a systematic linguistic way to handle the thought process of the author of the content to be delivered. We analyze user sentiments and personal traits to tailor dialogue management to individual customers. We also design a number of dialogue scenarios for CRM with replies following certain patterns and propose virtual and social dialogues for various modalities of communication with a customer.

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Artificial intelligence and machine learning in health care and medical sciences : Best practices and pitfalls

Provides a detailed review of the latest methods and applications of artificial intelligence (AI) and machine learning (ML) in medicine. With chapters focusing on enabling the reader to develop a thorough understanding of the key concepts in these subject areas along with a range of methods and resulting models that can be utilized to solve healthcare problems, the use of causal and predictive models are comprehensively discussed. Care is taken to systematically describe the concepts to facilitate the reader in developing a thorough conceptual understanding of how different methods and resulting models function and how these relate to their applicability to various issues in health care and medical sciences. Guidance is also given on how to avoid pitfalls that can be encountered on a day-to-day basis and stratify potential clinical risks.

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Argumentative Indicators in Discourse : A Pragma-Dialectical Study

Argumentative Indicators: A Pragma-Dialectical Study identifies and analyses English words and expressions that are crucial for an adequate reconstruction of argumentative discourse. It provides the analyst of argumentative discussions and texts with a systematic set of instruments for giving a well-founded analysis which results in an analytic overview of the elements that are relevant for the evaluation of the argumentation. In the book a systematic connection is made between linguistic insights into the characteristics of argumentative discourse and insights from argumentation theory into the resolution of differences of opinion by means of argumentation.

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Approaches to Metaphysics

Today, when systematic philosophy - and reason itself - are challenged both outside of and within philosophy, is it still possible to do metaphysics? This volume provides a broad perspective on contemporary approaches to the nature and the fundamental questions of metaphysics. Drawing on scholars from continental Europe, Asia, Canada, the United States, and Great Britain, and representing a variety of philosophical cultures and traditions, this volume surveys and extends work in metaphysics and its implications for broader philosophical concerns (e.g., in ethics and social philosophy, in mathematics and logic, and in epistemology). It also addresses such questions as the role of history and historicity in undertaking metaphysics, the nature of metaphysics, the priority of metaphysics over epistemology, and the challenges of empiricism and postmodernism.

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Applied Probability and Statistics

This text is designed for a one-semester course on Probability and Statistics. The exposition unfolds systematically from an introductory chapter to such topics as random variables and vectors, stochastic processes, estimation, testing and regression. The topics are well chosen and the presentation is enriched by many examples from real life. Following every chapter, the reader will find many original, solved and unsolved problems and hundreds of multiple choice questions, enabling those unfamiliar with the topics to master them. Additionally appealing are the interesting historical notes on the mathematicians mentioned throughout and a useful bibliography. A distinguishing character of the book is the thorough and succinct handling of the various topics.

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Applications of random matrices in physics

Random matrices are widely and successfully used in physics for almost 60-70 years, beginning with the works of Dyson and Wigner. Although it is an old subject, it is constantly developing into new areas of physics and mathematics. It constitutes now a part of the general culture of a theoretical physicist. Mathematical methods inspired by random matrix theory become more powerful, sophisticated and enjoy rapidly growing applications in physics. Recent examples include the calculation of universal correlations in the mesoscopic system, new applications in disordered and quantum chaotic systems, in combinatorial and growth models, as well as the recent breakthrough, due to the matrix models, in two dimensional gravity and string theory and the non-abelian gauge theories. The book consists of the lectures of the leading specialists and covers rather systematically many of these topics.

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Ancient Philosophy of the Self

This volume explores the various ways in which selfhood was approached and conceptualised in antiquity. They also describe how the ancient philosophers understood human agents as capable of causing changes and being affected in and by the world. The themes of persistence, identity, self-examination and self-improvement recur in many of these essays. The articles of the collection combine systematic and historical approaches to ancient sources that range from Socrates to Plotinus and Augustine.

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Analysis of Structures by Matrix Methods

Deals with the analysis of engineering structures made of skeletal members and covers the type of structures that are commonly used in practice. It builds up on the subject matter dealing with matrix algebra, analysis of bar elements, special forms of members, stability and vibration of structures, and pin-connected, rigid-plane, and 3D frames. It treats the important step of formulating the overall stiffness matrix of a structure in a systematic and straightforward manner and uses simple mathematical approaches wherever possible.

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Analysis and Probability : Wavelets, Signals, Fractals

This book, combining analysis and tools from mathematical probability, focuses on a systematic and novel presentation of recent trends in pure and applied mathematics: the emergence of three fields, wavelets, signals and fractals. The unity of basis constructions and their expansions is emphasized as the starting point for the development of bases that are computationally efficient for use in several areas from wavelets to fractals.the book brings together tools from engineering and math, especially from signal- and image processing, and from harmonic analysis and operator theory. The presentation is aimed at graduate students, as well as users from a diverse spectrum of applications.

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An Introduction to the Relativistic Theory of Gravitation

The geometric interpretation of gravitation is one of the major foundations of modern theoretical physics. This primer introduces classical general relativity with emphasis on the clarity of conceptual structure and on the basic mathematical methods to build up systematically application skills. The wealth of physical phenomena entailed by the Einstein‘s equations is revealed with the help of specific models describing gravitomagnetism, gravitational waves, cosmology, gravitational collapse and black holes. End-of-chapter exercises complete the main text.

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An Introduction to Sequential Dynamical Systems

This text is the first to provide a comprehensive introduction to SDS. Driven by numerous examples and thought-provoking problems, the presentation offers good foundational material on finite discrete dynamical systems which leads systematically to an introduction of SDS. Techniques from combinatorics, algebra and graph theory are used to study a broad range of topics, including reversibility, the structure of fixed points and periodic orbits, equivalence, morphisms and reduction. Unlike other books that concentrate on determining the structure of various networks, this book investigates the dynamics over these networks by focusing on how the underlying graph structure influences the properties of the associated dynamical system.

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An Introduction to Meshfree Methods and Their Programming

This book aims to present meshfree methods in a friendly and straightforward manner, so that beginners can very easily understand, comprehend, program, implement, apply and extend these methods. It provides first the fundamentals of numerical analysis that are particularly important to meshfree methods. Typical meshfree methods, such as EFG, RPIM, MLPG, LRPIM, MWS and collocation methods are then introduced systematically detailing the formulation, numerical implementation and programming. Many well-tested computer source codes developed by the authors are attached with useful descriptions. The application of the codes can be readily performed using the examples with input and output files given in table form. These codes consist of most of the basic meshfree techniques, and can be easily extended to other variations of more complex procedures of meshfree methods. Readers can easily practice with the codes provided to effective learn and comprehend the basics of meshfree methods.

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An Introduction to Global Spectral Modeling

Numerical weather prediction is receiving increased attention as weather forecasters aim to improve the numerical models used to forecast the weather. This is a textbook on global spectral modeling, which is an important component for global weather forecasts at numerous operational centers. This book covers all areas of model development including numerical analysis, treatment of clouds, mountains, radiation, precipitation processes, and the surface layers over land and the ocean. The objectives of this book are to provide a systematic and sequential background for students, researchers, and operational weather forecasters in order to develop comprehensive weather forecast models. This is designed for a one semester introductory graduate level course on weather prediction methodologies. As a prerequisite it requires a basic background in meteorology, applied mathematics, and numerical analysis.

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An assessment framework for compliance with international space law and norms : Promoting equitable access and Use of space for emerging actors

proposes a framework for assessing countries’ levels of compliance with international space law and norms. It begins by exploring the development of two movements – the evidence-based policymaking and programming movement, and the rise of ratings and rankings research – and their growth across various disciplines. The analysis suggests that such efforts are useful in gauging the behavior of countries in space according to how well they adhere to existing space law and norms. To date, there is no comprehensive, periodic, and systematic measure of countries’ efforts to comply with space law and norms; this work endeavors to fill that gap by offering a framework in which to assess compliance.

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Alternative Splicing and Disease

Splicing of primary RNA transcript, i.e. removal of introns and joining of exons to produce mature mRNAs competent for translation into proteins, is a quasi-systematic step of gene expression in higher organisms. However, this process is not unequivocal but can follow alternate pathways. Alternative splicing of a given transcript can therefore yield several distinct mRNAs encoding as many different proteins. Its full biological significance has not been appreciated until it was recognized that alternative splicing is so general as to affect about 75% of all human genes. Therefore, alternative splicing not only vastly increases protein diversity but also offers numerous opportunities for aberrant splicing events with pathological consequences.

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Aligner systems in invisible orthodontics: basic concepts and clinical management

Describes the processes, techniques and biomechanics involved in providing aligner treatment for different types of malocclusions. It opens with an overview of the material characteristics and the basic concepts of aligner therapy including topics like biocompatibility and intraoral deterioration. The main part of the book is dedicated to the various types of aligners, the methods used in their application and the practical aspects of delivery. It is structured based on the type of malocclusion being managed giving the reader a systematic pattern and a practical way of progressing through the book. The book closes with a discussion of the scientific data available.

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Algèbre, Chapitre 9 = Algebra, Chapter 9

Sesquilinear and quadratic forms : The Mathematics Elements of Nicolas BOURBAKI aim to provide a rigorous, systematic presentation without prerequisites of mathematics from their foundations. This ninth chapter of the Book of Algebra, the second Book of the treatise, is devoted to quadratic, symplectic or Hermitian forms and to associated groups.

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Algèbre, Chapitre 4 à 7 = Algebra, Chapter 4 to 7

The Mathematics Elements of Nicolas BOURBAKI aim to provide a rigorous, systematic presentation without prerequisites of mathematics from their foundations. Deals in particular with extensions of fields and Galois theory. It includes the chaptires: 4. Polynomials and rational fractions; 5. Commutative bodies 6. Orderly groups and bodies; 7. Modules on the main rings

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Algèbre commutative, Chapitre 10 = Commutative Algebra, Chapter 10

Depth, Regularity, Duality The Mathematics Elements of Nicolas BOURBAKI aim to provide a rigorous, systematic presentation without prerequisites of mathematics from their foundations. This volume of the Book of Commutative Algebra, Book 7 of the treatise, is a continuation of the earlier chapters. It introduces in particular the notions of depth and smoothness, fundamental in algebraic geometry. It ends with the introduction of the dualizing modules and the Grothendieck duality.

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Algèbre commutative : Chapitres 8 et 9 = Commutative algebra : Chapters 8 and 9

The Mathematics Elements of Nicolas BOURBAKI aim to provide a rigorous, systematic presentation without prerequisites of mathematics from their foundations.

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