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Artificial intelligence for customer relationship management : Solving customer problems
This book describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done to resolve an issue with the product or service. To solve a customer problem efficiently, we maintain a dialogue with the customer so that the problem can be clarified and multiple ways to fix it can be sought. We introduce dialogue management based on discourse analysis: a systematic linguistic way to handle the thought process of the author of the content to be delivered. We analyze user sentiments and personal traits to tailor dialogue management to individual customers. We also design a number of dialogue scenarios for CRM with replies following certain patterns and propose virtual and social dialogues for various modalities of communication with a customer.
Artificial intelligence and data mining approaches in security frameworks
Offers solutions to the problems of security, outlining the concepts behind allowing computers to learn from experience and understand the world in terms of a hierarchy of concepts, with each concept defined through its relation to simpler concepts. provides state of the art approaches of artificial intelligence and data mining in these areas. It includes areas of detection, prediction, as well as future framework identification, development, building service systems and analytical aspects. In all these topics, applications of AI and data mining, such as artificial neural networks, fuzzy logic, genetic algorithm and hybrid mechanisms, are explained and explored. This book is aimed at the modeling and performance prediction of efficient security framework systems, bringing to light a new dimension in the theory and practice. This groundbreaking new volume presents these topics and trends, bridging the research gap on AI and data mining to enable wide-scale implementation. Whether for the veteran engineer or the student, this is a must-have for any library. This groundbreaking new volume: Clarifies the understanding of certain key mechanisms of technology helpful in the use of artificial intelligence and data mining in security frameworks ; Covers practical approaches to the problems engineers face in working in this field, focusing on the applications used every day ; Contains numerous examples, offering critical solutions to engineers and scientists ; Presents these new applications of AI and data mining that are of prime importance to human civilization as a whole
Artificial immune systems ; Vol. 4163 : 5th International conference, ICARIS 2006, Oeiras, Portugal, September 4-6, 2006, Proceedings
ICARIS 2006 is the ?fth instance of a series of conferences dedicated to the comprehension and the exploitation of immunological principles through their translation into computational terms.Their axis of research tries to stabilize an on-going identity somewhere in the crossroad of engineering (building useful artifacts), natural sciences (biologyor psychology— improving the comprehension and prediction of natural phenomena) and t- oretical computer sciences (developing and mastering the algorithmic world). Accordingly and depending on which of these perspectives receives more s- port, they attempt at attracting di?erent kinds of scientists and at stimul- ing di?erent kinds of scienti?c attitudes. For many years and in the previous ICARIS conferences, it was clearly the “engineering.
Applications and innovations in intelligent systems XII ; Proceedings of AI-2004, the Twenty-fourth SGAI International Conference on Innhovative Techniques and Applications of Artificial Intelligence
The papers in this volume are the refereed application papers presented at AI-2004, the Twenty-fourth SGAI International Conference on Innovative Techniques and Applications of Artificial Intelligence, held in Cambridge 2004. The papers present new and innovative developments in the field, divided into sections on Synthesis and Prediction, Scheduling and Search, Diagnosis and Monitoring, Classification and Design, and Analysis and Evaluation. This is the twelth volume in the Applications and Innovations series. The series serves as a key reference on the use of AI Technology to enable organisations to solve complex problems and gain significant business benefits. The Technical Stream papers are published as a companion volume under the title Research and Development in Intelligent Systems XXI.
Antennas & propagation for wireless communication systems ; 2nd ed.
Antennas and propagation are of fundamental importance to the coverage, capacity and quality of all wireless communication systems. This book provides a solid grounding in antennas and propagation, covering terrestrial and satellite radio systems in both mobile and fixed contexts. Building on the highly successful first edition, this fully updated text features significant new material and brand new exercises and supplementary materials to support course tutors. A vital source of information for practising and aspiring wireless communication engineers as well as for students at postgraduate and senior undergraduate levels, this book provides a fundamental grounding in the principles of antennas and propagation without excessive recourse to mathematics. It also equips the reader with practical prediction techniques for the design and analysis of a very wide range of common wireless communication systems.
Algorithms in Bioinformatics ; Vol. 3692 ; 5th international workshop, WABI 2005, Mallorca, Spain, October 3-6, 2005, Proceedings
this book present the proceedings of the 5th Workshop on Algorithmsin Bioinformatics (WABI 2005) which took place in Spain, 2005. The Workshop on Algorithms in Bioinformatics highlights research workspecifically developed to address algorithmic problems in biosequence analysis. The emphasis is therefore on statistical and probabilistic algorithms that addressimportant problems in the field of molecular and structural biology. the workshop aims to present recent research results, includingsignificant work in progress, and to identify and explore directions of futureresearch.Original research papers (including significant work in progress) or state-of-the-art surveys were solicited on all aspects of algorithms in bioinformatics,including, but not limited to: exact and approximate algorithms for genomics,genetics, sequence analysis, gene and signal recognition, alignment, molecularevolution, phylogenetics, structure determination or prediction, gene expressionand gene networks, proteomics, functional genomics, and drug design.
Algorithms in Bioinformatics : Theory and Implementation
Explores a comprehensive and insightful treatment of the practical application of bioinformatic algorithms in a variety of fields. Delivers a fulsome treatment of some of the main algorithms used to explain biological functions and relationships. It introduces readers to the art of algorithms in a practical manner which is linked with biological theory and interpretation. The book covers many key areas of bioinformatics, including global and local sequence alignment, forced alignment, detection of motifs, Sequence logos, Markov chains or information entropy. Other novel approaches are also described, such as Self-Sequence alignment, Objective Digital Stains (ODSs) or Spectral Forecast and the Discrete Probability Detector (DPD) algorithm. Readers will also benefit from the inclusion of: A detailed presentation of new methods, such as Self-sequence alignment, Objective Digital Stains and Spectral Forecast ; A treatment of sequence alignment, including local sequence alignment, global sequence alignment and forced sequence alignment with full implementations ; Discussions of position-specific weight matrices, including the count, weight, relative frequencies, and log-likelihoods matrices ; A detailed presentation of the methods related to Markov Chains as well as a description of their implementation in Bioinformatics and adjacent fields ; An examination of information and entropy, including sequence logos and explanations related to their meaning ; A chapter on philosophical transactions that allows the reader a broader view of the prediction process ; Extensive worked examples with detailed case studies that point out the meaning of different results
Algorithmic Learning in a Random World
This new monograph integrates mathematical theory and revealing experimental work. It demonstrates mathematically the validity of the reliability claimed by conformal predictors when they are applied to independent and identically distributed data, and it confirms experimentally that the accuracy is sufficient for many practical problems. Later chapters generalize these results to models called repetitive structures, which originate in the algorithmic theory of randomness and statistical physics. The approach is flexible enough to incorporate most existing methods of machine learning, including newer methods such as boosting and support vector machines and older methods such as nearest neighbors and the bootstrap.
AI in drug discovery
Constitutes the refereed proceedings of the First international workshop on ai in Drug Discovery, AIDD 2024, held as a part of the 33rd International Conference on Artificial Neural Networks, ICANN 2024, in Lugano, Switzerland, on September 19, 2024. These papers focus on various aspects of the rapidly evolving field of Artificial Intelligence (AI)-driven drug discovery in chemistry, including Big Data and advanced Machine Learning, eXplainable AI (XAI), Chemoinformatics, Use of deep learning to predict molecular properties, Modeling and prediction of chemical reaction data and Generative models.
Advances in Data Mining : Theoretical aspects and applications ; 7th Industrial Conference, ICDM 2007, Leipzig, Germany, July 14-18, 2007, Proceedings
The book range from aspects of classification and prediction, clustering, Web mining, data mining in medicine, applications of data mining, time series and frequent pattern mining, and association rule mining.
Advances in computer systems architecture ; Vol. 3740 ; 10th Asia-Pacific conference, ACSAC 2005, Singapore, October 24-26, 2005, Proceedings
The papers are organized in topical sections on energy efficient and power aware techniques, methodologies and architectures for application-specific systems, processor architectures and microarchitectures, high-reliability and fault-tolerant architectures, compiler and OS for emerging architectures, data value predictions, reconfigurable computing systems and polymorphic architectures, interconnect networks and network interfaces, parallel architectures and computation models, hardware-software partitioning, verification, and testing of complex architectures, architectures for secured computing, simulation and performance evaluation, architectures for emerging technologies and applications, and memory systems hierarchy and management
Advances in computer systems architecture ; 12th Asia-Pacific Conference, ACSAC 2007, Seoul, Korea, August 23-25, 2007, Proceedings
Covering hardware and software techniques for state-of-the-art multicore and multithreaded architectures.
Advancement of Deep Learning and its Applications in Object Detection and Recognition
In just the past five years, deep learning has taken the world by surprise, driving rapid progress in fields as diverse as computer vision, natural language processing, automatic speech recognition, etc. This book presents an introduction to deep learning and various applications of deep learning such as recommendation systems, text recognition, diabetic retinopathy prediction of breast cancer, prediction of epilepsy, sentiment, fake news detection, software defect prediction and protein function prediction.
Advanced Wired and Wireless Networks
ADVANCED WIRED AND WIRELESS NETWORKS brings the reader a sample of recent research efforts representative of advances in the areas of recognized importance for the future Internet, In Part I, we bring ad-hoc networking closer to the reality of practical use. The focus is on more advanced scalable routing suitable for large networks, directed flooding useful in information dissemination networks, as well as self-configuration and security issues important in practical deployments. Part II illustrates the efforts towards development of advanced mobility support techniques (beyond traditional "mobile phone net") and Mobile IP technologies. The issues range from prediction based mobility support, through context transfer during Mobile IP handoff, to service provisioning platforms for heterogeneous networks. The focus of the final section concerns the performance of networks and protocols. Furthermore this section illustrates researchers’ interest in protocol enhancement requests for improved performance with advanced networks, reliable and efficient multicast methods in unreliable networks, and composite scheduling in programmable/active networks where computing resources equal network performance as transmission bandwidth.
Advanced Techniques in Knowledge Discovery and Data Mining
This explosion is a result of the growing use of electronic media. But what is data mining (DM)? A Web search using the Google search engine retrieves many (really many) definitions of data mining. We include here a few interesting ones. One of the simpler definitions is: “As the term suggests, data mining is the analysis of data to establish relationships and identify patterns” [1]. It focuses on identifying relations in data. Our next example is more elaborate: An information extraction activity whose goal is to discover hidden facts contained in databases. Using a combination of machine learning, statistical analysis, modeling techniques and database technology, data mining finds patterns and subtle relationships in data and infers rules that allow the prediction of future results. Typical applications include market segmentation, customer profiling, fraud detection, evaluation of retail promotions, and credit risk analysis .
Advanced data mining and applications ; Vol. 4093 : 2nd International Conference, ADMA 2006, Xi'an, China, August 14-16, 2006, Proceedings
This book constitutes the refereed proceedings of the Second International Conference on Advanced Data Mining and Applications, ADMA 2006, held in Xi'an, China in August 2006. The 41 revised full papers and 74 revised short papers presented together with 4 invited papers were carefully reviewed and selected from 515 submissions. The papers are organized in topical sections on association rules, classification, clustering, novel algorithms, text mining, multimedia mining, sequential data mining and time series mining, web mining, biomedical mining, advanced applications, security and privacy issues, spatial data mining, and streaming data mining.
Adaptive Learning of Polynomial Networks : Genetic Programming, Backpropagation and Bayesian Methods
This book provides theoretical and practical knowledge for develop ment of algorithms that infer linear and nonlinear models. It offers a methodology for inductive learning of polynomial neural network mod els from data. The design of such tools contributes to better statistical data modelling when addressing tasks from various areas like system identification, chaotic time-series prediction, financial forecasting and data mining. The main claim is that the model identification process involves several equally important steps: finding the model structure, estimating the model weight parameters, and tuning these weights with respect to the adopted assumptions about the underlying data distrib ution. When the learning process is organized according to these steps, performed together one after the other or separately, one may expect to discover models that generalize well.
Adaptive Business Intelligence
In the modern information era, managers must recognize the competitive opportunities represented by decision-support tools. Adaptive business intelligence systems combine prediction and optimization techniques to assist decision makers in complex, rapidly changing environments. These systems address the fundamental questions: What is likely to happen in the future? And what is the best decision right now? Adaptive Business Intelligence includes elements of data mining, predictive modeling, forecasting, optimization, and adaptability.
A Graph-Theoretic Approach to Enterprise Network Dynamics
This monograph treats the application of numerous graph-theoretic algorithms to a comprehensive analysis of dynamic enterprise networks. Network dynamics analysis yields valuable information about network performance, efficiency, fault prediction, cost optimization, indicators and warnings.
