Researchers | Jean Rouh - Serene Dalati - Marah Al Bich |
Published in | Journal of Service, Innovation and Sustainable Development, Volume 2, No. 2, 2021. |
Abstract | This research investigates perceived comparison of work from office vs. work from home in work location, outcomes and examine the important of home arrangements needed for work from home. The research methodology analyzes 205 different employees’ respondents by distributing questionnaire on telecommunication organizations in Syria (Syriatel, MTN, and View Internet). There is no significant difference in perceived comparison of work location (i.e., work from home with work from office), work location doesn't really matter for employees. Although there is a significant difference in the perceived comparison of work outcomes (i.e., work from home with work from office), employees' outcomes are better while working at home. Also, we determined the important home arrangements for employees who are working or might work from home. Keywords: WFH (work from home), WFO (work from office), telecommunication sector, ICT, work location, work outcomes. |
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