Leadership , Job Satisfaction and Organisational Trust in Non-Profit Organisations: The Case of a Syrian Humanitarian Organisation
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Researchers |
Serene Dalati and Tamim Kbarh |
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Published in |
11th European Conference on Management Leadership and Governance, Military Academy Lisbon, Portugal, 2015. |
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Abstract |
The purpose of this research paper is to develop a theoretical framework, which examines the relationship between leadership, organisational trust and job satisfaction at a no-profit organisation in Syria. The model investigates functional staff perception of leadership, job satisfaction and organisational trust. The research bares critical significance as the above mentioned dimensions guarantee the existence, survival and sustainability the organisation under study. Leadership behaviours include charismatic, visionary, and servant leadership. A quantitative approach is employed to design a questionnaire survey to identify the appropriate conceptualisation of integrated leadership attributes and behaviour items (Dalati 2015). Organisational trust and job satisfaction scales are adapted from previous studies (Warr et at 1979, Cook and Wall 1980). Back translation from English to Arabic is conducted to improve the validity of the scales. Reliability test is constructed to measure internal consistency of the scales. Descriptive analysis is constructed before correlation analysis can be applied. The paper argues that effective leadership is strongly related to interpersonal trust at work and job satisfaction. There is no prior research on the above mentioned dimensions in Syria. The paper aims to be a pioneer in the field of organisational leadership, job satisfaction and trust in humanitarian organisations in Syria. The application of the research is extremely important. Keywords: leadership, charisma, non-profit organisations, NGOs, organisational trust, job satisfaction. |
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