الصفحة 34
الصفحة 34
Artificial intelligence for customer relationship management : Solving customer problems
This book describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done to resolve an issue with the product or service. To solve a customer problem efficiently, we maintain a dialogue with the customer so that the problem can be clarified and multiple ways to fix it can be sought. We introduce dialogue management based on discourse analysis: a systematic linguistic way to handle the thought process of the author of the content to be delivered. We analyze user sentiments and personal traits to tailor dialogue management to individual customers. We also design a number of dialogue scenarios for CRM with replies following certain patterns and propose virtual and social dialogues for various modalities of communication with a customer.
Artificial intelligence applications and innovations II; IFIP TC12 and WG12.5 ; 2nd IFIP conference on artificial intelligence applications and innovations (AIAI-2005), Sept. 7-9, 2005, Beijing, China
Artificial Intelligence is one of the oldest and most exciting subfields of computing, covnering such areas as intelligent robotics, intelligent planning and scheduling, model-based reasoning, fault diagnosis, natural language processing, maching translation, knowledge representation and reasoning, knowledge-based systems, knowledge engineering, intelligent agents, machine learning, neural nets, genetic algorithms and knowledge management. The papers in this volume comprise the refereed proceedings of the Second International Conference on Artificial Intelligence Applications and Innovations,held in Beijing, China in 2005.
Artificial intelligence applications and innovations ; 3rd IFIP Conference on Artificial Intelligence Applications and Innovations (AIAI), 2006, June 7-9, 2006, Athens, Greece
The IFIP series publishes state-of-the-art results in the sciences and technologies of information and communication. The scope of the series includes: foundations of computer science; software theory and practice; education; computer applications in technology; communication systems; systems modeling and optimization; information systems; computers and society; computer systems technology; security and protection in information processing systems; artificial intelligence; and human-computer interaction. Proceedings and post-proceedings of referred international conferences in computer science and interdisciplinary fields are featured. These results often precede journal publication and represent the most current research.
Artificial intelligence and soft computing ; 19th International conference, ICAISC 2020, Zakopane, Poland, October 12-14, 2020, Proceedings, Part II
The two-volume set LNCS 12415 and 12416 constitutes the refereed proceedings of of the 19th International Conference on Artificial Intelligence and Soft Computing, ICAISC 2020, held in Zakopane, Poland*, in October 2020. The 112 revised full papers presented were carefully reviewed and selected from 265 submissions. The papers included in the first volume are organized in the following six parts: neural networks and their applications; fuzzy systems and their applications; evolutionary algorithms and their applications; pattern classification; bioinformatics, biometrics and medical applications; artificial intelligence in modeling and simulation. The papers included in the second volume are organized in the following four parts: computer vision, image and speech analysis; data mining; various problems of artificial intelligence; agent systems, robotics and control.
Artificial intelligence and soft computing ; 19th International Conference, ICAISC 2020, Zakopane, Poland, October 12-14, 2020, Proceedings, Part I
The two-volume set LNCS 12415 and 12416 constitutes the refereed proceedings of of the 19th International Conference on Artificial Intelligence and Soft Computing, ICAISC 2020, held in Zakopane, Poland*, in October 2020. The 112 revised full papers presented were carefully reviewed and selected from 265 submissions. The papers included in the first volume are organized in the following six parts: neural networks and their applications; fuzzy systems and their applications; evolutionary algorithms and their applications; pattern classification; bioinformatics, biometrics and medical applications; artificial intelligence in modeling and simulation. The papers included in the second volume are organized in the following four parts: computer vision, image and speech analysis; data mining; various problems of artificial intelligence; agent systems, robotics and control.
Artificial intelligence and simulation ; 13th international conference on AI, simulation, and planning in high autonomy systems, AIS 2004, Jeju Island, Korea, October 4-6, 2004, Revised Selected Papers
This volume is the proceedings of AIS 2004. The AI, Simulation and Planning in High Autonomy Systems (AIS) 2004 C- ference was held on Korea, AIS 2004 was the thirteenth in the series ofbiennial conferences on AI and simulation. The conf- enceprovidedthemajorforumforresearchers ,scientistsandengineerstopresent the state-of-the-art research results in the theory and applications of AI, si- lation and their fusion. This volume includes the invited speakers’ papers, along with thepapers presented in the conference.In addition to the scientific tracks presented.
Artificial intelligence and data mining approaches in security frameworks
Offers solutions to the problems of security, outlining the concepts behind allowing computers to learn from experience and understand the world in terms of a hierarchy of concepts, with each concept defined through its relation to simpler concepts. provides state of the art approaches of artificial intelligence and data mining in these areas. It includes areas of detection, prediction, as well as future framework identification, development, building service systems and analytical aspects. In all these topics, applications of AI and data mining, such as artificial neural networks, fuzzy logic, genetic algorithm and hybrid mechanisms, are explained and explored. This book is aimed at the modeling and performance prediction of efficient security framework systems, bringing to light a new dimension in the theory and practice. This groundbreaking new volume presents these topics and trends, bridging the research gap on AI and data mining to enable wide-scale implementation. Whether for the veteran engineer or the student, this is a must-have for any library. This groundbreaking new volume: Clarifies the understanding of certain key mechanisms of technology helpful in the use of artificial intelligence and data mining in security frameworks ; Covers practical approaches to the problems engineers face in working in this field, focusing on the applications used every day ; Contains numerous examples, offering critical solutions to engineers and scientists ; Presents these new applications of AI and data mining that are of prime importance to human civilization as a whole
Artificial immune systems ; Vol. 4163 : 5th International conference, ICARIS 2006, Oeiras, Portugal, September 4-6, 2006, Proceedings
ICARIS 2006 is the ?fth instance of a series of conferences dedicated to the comprehension and the exploitation of immunological principles through their translation into computational terms.Their axis of research tries to stabilize an on-going identity somewhere in the crossroad of engineering (building useful artifacts), natural sciences (biologyor psychology— improving the comprehension and prediction of natural phenomena) and t- oretical computer sciences (developing and mastering the algorithmic world). Accordingly and depending on which of these perspectives receives more s- port, they attempt at attracting di?erent kinds of scientists and at stimul- ing di?erent kinds of scienti?c attitudes. For many years and in the previous ICARIS conferences, it was clearly the “engineering.
Artificial immune systems ; Vol. 3627 ; 4th International conference, ICARIS 2005, Banff, Alberta, Canada, August 14-17, 2005, Proceedings
Your immune system is unique. It is in many ways as complex as your brain, butit is not centred in one location, like the brain. It is not a single organ—it consistsof many different cell types, diverse methods of intercellular communication, andmany different organs. Its functionality is blurred throughout you—we can’textract the immune system, or point to where it begins and ends. The immunesystem is not separable from the system it protects. It has integral links to everyorgan of our bodies.This has radical implications for the field of Artificial Immune Systems (AIS),that we are only now beginning to comprehend. One of the first insights is thatmodelling the immune system, or developing any kind of immune algorithm, isdifficult. The immune system is one aspect of biology that we find difficult toapply simple reductionist explanations to. We can very successfully extract sub-processes of the whole and create immune algorithms based on those processes.
Artificial immune systems ; 7th International Conference, ICARIS 2008, Phuket, Thailand, August 10-13, 2008. Proceedings
This book constitutes the refereed proceedings of the 7th International Conference on Artificial Immune Systems, ICARIS 2008, held in Phuket, Thailand, in August 2008.
Artificial immune systems ; 6th International Conference, ICARIS 2007, Santos, Brazil, August 26-29, 2007, Proceedings
This book contains sections on search and optimization, classification and clustering, anomaly detection and negative selection, robotics, control and electronics. Modeling papers, conceptual papers, and technical papers and general applications are also included.
Articulated motion and deformable objects ; 5th International Conference, AMDO 2008, Port d’Andratx, Mallorca, Spain, July 9-11, 2008. Proceedings
This book constitutes the refereed proceedings of the 5th International Conference on Articulated Motion and Deformable Objects, AMDO 2008, held in Port d'Andratx, Mallorca, Spain, in July 2008.
Argumentation in multi-agent systems ; Vol. 4049 ; 2nd International Workshop, ArgMAS 2005, Utrecht, Netherlands, July 26, 2005, revised selected and invited papers
This book constitutes the thoroughly refereed post-proceedings of the Second International Workshop on Argumentation in Multi-Agent Systems held in Utrecht, Netherlands in July 2005 as an associated event of AAMAS 2005, the main international conference on autonomous agents and multi-agent systems. The 10 revised full papers presented together with an invited paper were carefully reviewed and selected from 17 submissions. The papers are organized in topical sections on foundations, negotiation, protocols, deliberation and coalition formation, and consensus formation.
Architecture of computing systems - ARCS 2007 ; 20th International Conference, Zurich, Switzerland, March 12-15, 2007, Proceedings
The ARCS is reporting hi- quality results in computer architecture and operating systems research.It is also represent a - namic, evolving community that closely follows new research trends and topics. ARCS has evolved towards a strong focus on s- tem aspects of pervasive computing and self-organization techniques (organic and autonomic computing).
Architecture description languages ; IFIP TC-2 workshop on architecture description languages (WADL), World Computer Congress, Aug. 22-27, 2004, Toulouse, France
These proceedings record the papers presented at the Workshop onArchitecture Description Languages held in the city of Toulouse in thesouth of France.The aim of an ADL (Architecture Description Language) is to formallydescribe software and hardware architectures. Usually, an ADL describescomponents, their interfaces, their structures, their interactions (structureof data flow and control flow) and the mappings to hardware systems. Amajor goal of such descriptions is to allow analysis with respect to severalaspects like timing, safety, reliability, ...
Architecting Systems with Trustworthy Components ; International Seminar, Dagstuhl Castle, Germany, December 12-17, 2004. Revised Selected Papers
This book constitutes the thoroughly refereed post-proceedings of the International Dagstuhl-Seminar on Architecting Systems with Trustworthy Components, held in Dagstuhl Castle, Germany, in December 2004. The 10 revised full papers presented together with 5 invited papers contributed by outstanding researchers were carefully selected and included in the book reflecting ongoing impovement from the seminar. Core problems addressed by the seminar are measurement and normalization of non-functional properties, modular reasoning over non-functional properties, capture of component requirements in interfaces and protocols, interference and synergy of top-down and bottom-up aspects, duality of componentization and architecture, system properties, and opportunities for correctness by construction/static checking.
Architecting dependable systems IV
As software systems become ubiquitous, the issues of dependability become more and more crucial. Given that solutions to these issues must be considered from the very beginning of the design process, it is reasonable that dependability is addressed at the architectural level. It also contains sections on architectural description languages, architectural components and patterns, architecting distributed systems, and architectural assurances for dependability.
Applied Parallel Computing ; State of the Art in Scientific Computing ; 8th International Workshop, PARA 2006, Umea, Sweden, June 18-21, 2006, Revised Selected Papers
It covers partial differential equations, parallel scientific computing algorithms, linear algebra, simulation environments, algorithms and applications for blue gene/L, scientific computing tools and applications, parallel search algorithms, peer-to-peer computing, mobility and security, algorithms for single-chip multiprocessors.
Applied Mathematics for Database Professionals
The math that you'll learn in this book will put you above the level of understanding of most database professionals today. You'll better understand the technology and be able to apply it more effectively. You'll avoid data anomalies like redundancy and inconsistency. Understanding whats in this book will take your mastery of relational technology to heights you may not have thought possible.
Applications of Membrane Computing
Membrane computing is a branch of natural computing which investigates computing models abstracted from the structure and functioning of living cells and from their interactions in tissues or higher-order biological structures. The models considered, called membrane systems (P systems), are parallel, distributed computing models, processing multisets of symbols in cell-like compartmental architectures. In many applications membrane systems have considerable advantages – among these are their inherently discrete nature, parallelism, transparency, scalability and nondeterminism.
