Sebastian Knoll investigates what cross-business synergies actually are and how they are realized successfully. In a first ...
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Crossroads of Entrepreneurship presents works from scholars belonging to a number of different disciplines - business history, ...
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Unveils the biggest scams and frauds that have shocked the world of cryptocurrency, from the disappearing Crypto Queen with ...
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Describes the emergence and development of culture over time as well as the formation and influence of subcultures. Even ...
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Marketers are faced with a stark and challenging dilemma: customers demand deep personalization, but they are increasingly ...
اقرأ المزيدCustomer Experience Excellence provides a route map to CX success. Drawing on a vast body of research collated and curated ...
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The development of product innovations is permanently challenged by the customers’ rapidly evolving demand for new products ...
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These issues are addressed in the present book: First, a model of customer loyalty and its determinants is developed, which ...
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Janine Frauendorf analyzes how customer processes can be used to optimize the overall service process. In this context, the ...
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Covers important concepts in service design and delivery including customer experiences, peer-to-peer services, the organization’s ...
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The third in the series on Stakeholder Management, this volume presents a wide array of case studies to demonstrate how Stakeholder ...
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This volume is one of the very few publications dedicated to the challenges that Continental philosophy poses to the field ...
اقرأ المزيدImportant and cost-effective innovations can substantially increase cyber risk and the loss of intellectual property, corporate ...
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This volume contains the revised versions of selected papers in the field of data analysis, machine learning and applications ...
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Data Analytics is changing the business world-data simply surrounds us! So much data is available to businesses about each ...
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The purpose of the DEECS workshop is to provide an annual forum for exchange of state-of-the-art research and development ...
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Data Envelopment Analysis: A Comprehensive Text with Models, Applications, References, And DEA-Solver Software, 2nd Edition ...
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This book brings together perspectives from multiple disciplines including psychology, law, IS, and computer science on ...
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The book starts with an introduction on the use of data science technologies in economics and finance and is followed by ...
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Database marketing is at the crossroads of technology, business strategy, and customer relationship management. Enabled by ...
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